Delve Search & Recruiting · 4 hours ago
Director Application Support
Los Angeles, CA
Full-time
Onsite
Director/Executive
$140K/yr - $175K/yr
10+ years expDelve Search & Recruiting is seeking a Director of Support and Applications who will be responsible for the strategic leadership and operational excellence of the firm’s IT support services and enterprise application portfolio. This role ensures reliable and efficient technology services that support attorneys and business functions across the firm.
Staffing & Recruiting
Hiring Manager
Dylan Meeks
Responsibilities
Lead all IT support and service delivery functions, ensuring high availability and executive-level support
Establish and manage IT service management processes, including SLAs, KPIs, and continuous improvement
Own the full lifecycle of enterprise and legal applications across core business systems
Partner with legal operations and business leaders to align technology with firm workflows and strategy
Lead, mentor, and scale high-performing support and application teams
Manage vendors, contracts, budgets, and managed service providers
Ensure applications and support services meet security, compliance, and risk requirements
Drive IT transformation initiatives, including automation, modernization, and AI adoption
Qualification
Required
10+ years of progressive IT experience, including leadership of support and application teams
Proven experience managing enterprise applications in a law firm or professional services environment
Strong knowledge of IT service management frameworks (ITIL or equivalent)
Experience with cloud-based SaaS platforms, integrations, and vendor management
Demonstrated ability to manage complex stakeholders and competing priorities
Experience operating in high-availability, high-expectation environments
Familiarity with legal and enterprise platforms (e.g., case management, DMS, MS365, finance systems)
Preferred
Relevant certifications such as ITIL, PMP, or equivalent
Company
Delve Search & Recruiting
Founded in 2017 by a team of veteran executive recruiters, Delve Recruiting is an executive search firm focused on placing top talent in Leadership, Sales, Client Services, Operations, Marketing, and Legal positions with leading companies.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Benjamin Oglensky
Partner, Executive Recruiter- RCM & HIM Technology and Services
David Deane
Founder & Managing Director
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