BMW of the Main Line · 7 hours ago
"BMW Genius"/Product Specialist
Bala-Cynwyd, PA
Full-time
Onsite
New Grad, Entry LevelBMW of the Main Line is seeking a BMW Genius who is enthusiastic about technology and committed to providing exceptional customer service. In this role, you will be the first point of contact with customers, delivering comprehensive product information and enhancing the overall customer buying experience.
Automotive
Responsibilities
Provides comprehensive product information throughout the sales process, including vehicle configuration, product presentation, test drive, delivery/handover and customer service after purchase
Supports the client advisor in product related tasks and activities
Greets customers in the sales and service departments and introduces BMW Genius services
Provides extensive and customer oriented product experience and explains complex features based on customers’ actual needs
Utilizes app and web based systems to help facilitate the sales process, optimize customer satisfaction, and ensure consistent delivery execution
Acquires and maintains total product knowledge on all vehicles and understands competitors’ vehicle features, benefits, and potential shortcomings
Achieves management assigned client satisfaction objectives and follows up with new owners to ensure satisfaction with their delivery process
Maintains high ethical standards and a professional appearance at all times
Qualification
Required
Maintain an enthusiastic, high-energy personality throughout the workday
Excellent verbal and written communication skills
Excellent listening skills
Ability to work in a team setting
Effective listening skills
Valid driver's license with acceptable driving record according to dealerships guidelines
Company
BMW of the Main Line
BMW of the Main Line is located in Bala Cynwyd, Pennsylvania just 2 miles from Philadelphia's beloved and historical concert venue, The Mann Center, and other historic Philadelphia landmarks! We proudly serve all of Philadelphia, Greater Philadelphia, The Main Line, including Gladwyne, Bryn Mawr, Villanova, Bala Cynwyd and much of Mongtomery County, Delaware County and Philadelphia County! We are proud to be Philadelphia's premiere BMW dealer and are just minutes from both the Ben Franklin Bridge, Walt Whitman Bridge & Commodore Barry Bridge heading into New Jersey! BMW of the Main Line's mission is to exceed the expectations of our clients and guests by providing consistent, superior service at every opportunity.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Zenon Kos
DIRECTOR OF FINANCE
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