Propark Mobility · 13 hours ago
Senior Account Manager - Shuttle Division
New Haven, CT
Full-time
Onsite
Mid, Senior Level
$70K/yr - $80K/yr
3+ years expPropark Mobility is an industry leading company focused on creating memorable moments for clients and their guests. They are seeking a Senior Account Manager for the Shuttle Division to lead operations, inspire teams, and ensure optimal service delivery in a fast-paced environment.
HospitalityParkingRetail
Responsibilities
Take center stage as the front-facing ambassador, unwavering champion, and operational maestro, steering the success of this high paced, exciting venue operation
Inspire the team to recruit and retain top-tier talent for optimal service delivery
Be a champion of our unique Propark culture
Think and execute at the highest levels in terms of service, for clients, customers, and the company
Ensures the daily operations within assigned area of responsibility perform in accordance of company policy by ensuring each location is properly staffed, and follows set opening and closing procedures
Assists Area Managers in handling customer service issues and day-to-day operational issues
Develops and maintains excellent client relations
Ensures all facilities within the area of responsibility operate in accordance with company policy including equipment maintenance, proper and accurate signage and customer service standards
Reviews and evaluates audits to ensure integrity of the shuttle operation
Qualification
Required
Minimum three years of demonstrated management experience for large front-line employee teams within the Shuttle and transportation Industry
Established experience with scheduling, Payroll and Dispatch as well as experience with Shuttle fleets
Emotional intelligence and magical powers for outstanding client relations and customer service for large event-based operations
Proven ability to plan and organize workloads by establishing priorities and respecting deadlines
You have a flexible schedule meaning that the position may require working weekends and holidays
Excellent organizational, problem solving, and time management skills
Excellent interpersonal skills with client focus, and an ability to work with all staff levels
Excellent written and verbal communication skills
Excellent computer skills, including Microsoft Office Products including Word, Excel, Power Point, and Outlook, and ADP
Benefits
Free Parking!!
Very generous time off allowances - holidays, vacation, wellness and an extra day off for your birthday!
Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7
Company
Propark Mobility
Propark Mobility provides the most premium, professional, and innovative management services in the parking industry.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$0.4M2014-02-12Seed· $0.4M
Leadership Team
David Schmid
Chief Executive Officer
B
Brian Cannon
Senior Vice President
Recent News
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