ZoomInfo · 7 hours ago
Technical Implementation Manager III
Vancouver, WA
Full-time
Hybrid
Mid, Senior Level
$88K/yr - $90K/yr
5+ years expZoomInfo is a Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights and trusted data. The Technical Implementation Manager III is responsible for leading complex integrations and providing expert guidance to clients during the deployment of ZoomInfo product solutions, while also mentoring junior team members and enhancing implementation processes.
AnalyticsInformation ServicesLead GenerationMarketing
Responsibilities
Lead complex, enterprise-level implementations as a senior member of the ZoomInfo Integration and Implementation Team, providing expert guidance and strategic support to high-value clients during the deployment of ZoomInfo product solutions within their internal systems
Maintain expert-level understanding of application integrations within CRM/MAT environments, including Salesforce, Marketo, HubSpot, Eloqua, Microsoft Dynamics, ZoomInfo platform, and emerging solutions
Engage in strategic dialogue with C-level executives, IT leaders, and technical stakeholders to customize ZoomInfo Integration implementations that align with enterprise business objectives and technical roadmaps
Provide consultative guidance on best practices, optimization strategies, and scalability considerations for long-term success
Deploy expert-level troubleshooting and diagnostic skills to resolve complex technical issues across integrations and platform solutions
Conduct a root cause analysis for systemic issues and develop preventive measures to enhance overall solution stability
Identify, document, and escalate product defects and enhancement opportunities to Product Development and Engineering teams, providing detailed technical specifications and business impact assessments
Train, mentor, and coach Level One and Level Two Implementation Managers, fostering the development of technical skills and the adoption of best practices
Collaborate with and provide technical leadership to Sales, Client Support, QA Engineering, and Product Management departments on complex client scenarios
Conduct high-level technical discussions on advanced topics, including email protocols, OAuth/SSO setup, data transformations, CRM workflows, automation frameworks, and enterprise process design with both internal and external stakeholders
Serve as a subject matter expert for emerging technologies and integration patterns
Perform a wide variety of complex professional tasks requiring exceptional creativity, strategic thinking, and technical innovation
Proactively identify opportunities to enhance implementation processes, tools, and client experiences
Stay current with industry trends, emerging technologies, and competitive solutions to maintain ZoomInfo's technical leadership position
Qualification
Required
5+ years of hands-on experience with technical CRM, Marketing Automation implementation, and/or Sales Acceleration platforms in enterprise environments
Deep technical proficiency across multiple platforms with demonstrated ability to architect complex, multi-system integrations
Proven track record of managing high-value, enterprise-level client relationships with exceptional customer service and consultative skills
Ability to communicate complex technical concepts with accuracy, empathy, and clarity to diverse audiences, including C-suite executives, IT leaders, and end users
Experience leading client workshops and technical discovery sessions
Demonstrated ability to build trust and credibility as a strategic technical advisor
Exceptional capacity to quickly master complex technical infrastructure, emerging technologies, and advanced troubleshooting methodologies
Proven expertise in root cause analysis, systems thinking, and developing innovative solutions to novel technical challenges
Strong analytical skills with the ability to research, diagnose, and resolve sophisticated integration issues independently
Demonstrated experience mentoring and developing junior team members, fostering a culture of continuous learning and technical excellence
Track record of leading cross-functional initiatives and driving organizational improvements
Ability to influence without authority and build consensus across technical and business stakeholders
Outstanding collaboration skills with proven ability to work effectively across Sales, Support, Engineering, Product, and executive teams
Strong written and verbal communication skills, including experience creating technical documentation, training materials, and presentations for various audiences
Experience facilitating technical discussions and translating business requirements into technical solutions
Meticulous attention to detail with unwavering commitment to quality and accuracy in all deliverables
Process-oriented mindset with experience developing and implementing best practices, standards, and quality assurance frameworks
Proactive approach to identifying risks, preventing issues, and continuously improving implementation methodologies
Preferred
Advanced certifications in Salesforce (Administrator, Advanced Administrator, or Platform App Builder), Marketo Certified Expert, HubSpot Solutions Architect, Eloqua Master, and/or Microsoft Dynamics certifications are strongly preferred
Bachelor's degree in Computer Science, Information Systems, or related field preferred (or equivalent experience)
Experience with project management methodologies (Agile, Waterfall) and tools (Jira, Asana, etc.)
Familiarity with data governance, security compliance (SOC 2, GDPR), and enterprise architecture principles
Benefits
Comprehensive Medical, Dental, Vision
Eligibility for Future Equity Awards
401k Matching (50% of the first 7% of your contribution)
12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
Family forming benefits up to $20k, plus discounts on a Care.com membership
Virgin Pulse Wellness Program
Optional add-ons such as pet insurance, legal service support, and more!
Company
ZoomInfo
ZoomInfo offers a platform for accessing business contact information, company profiles, and sales intelligence tools.
1001-5000 employees
H1B Sponsorship
ZoomInfo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (74)
2024 (67)
2023 (51)
2022 (115)
2021 (81)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
$8.55MKey Investors
TA AssociatesVenrock
2024-04-01Post Ipo Equity· $1.55M
2020-06-04IPO
2019-02-04Acquired
Leadership Team
Henry Schuck
CEO and Founder
Filip Popovic
Chief Technology Officer
Recent News
Venrock
2025-12-31
Company data provided by crunchbase