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Westamerica Bank · 21 hours ago

Associate Product Support Specialist

FAIRFIELD,CA,US

Full-time

Onsite

New Grad, Entry Level

Westamerica Bank is among the largest commercial banks headquartered in California, seeking outstanding people to join their team. As an Associate Product Support Specialist, you will provide technical product knowledge and support the sales efforts of the Bank Division in assigned territories.

BankingFinancial Services

Responsibilities

Attend Customer Service Manager, Branch Sales Manager, and Branch Sales meetings

Handle implementation, installation and training of equipment and services on customer's premises

Respond to all questions from customers and Branch personnel

Conduct product and service training sessions for branch staff and customers

Identify potential sales opportunities and pass said information to appropriate branch sales staff

Qualification

Technical product knowledgeCustomer serviceSales experiencePresentation skillsPC literateBanking fundamentalsOrganizational skillsCommunication skillsInterpersonal skills

Required

Attend Customer Service Manager, Branch Sales Manager, and Branch Sales meetings

Handle implementation, installation and training of equipment and services on customer's premises

Respond to all questions from customers and Branch personnel

Conduct product and service training sessions for branch staff and customers

Identify potential sales opportunities and pass said information to appropriate branch sales staff

Prior work experience where incumbent has gained in-depth knowledge of at least two of the products or operational service support activities offered by that corporation

PC literate and have a working knowledge of the banking fundamental functions

Excellent customer service, presentation, organizational, communication and interpersonal skills are required