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Freshpet · 6 hours ago

Business Partner - Human Resources (Human Resources Business Partner)

Bethlehem, PA

Full-time

Onsite

Senior Level, Lead/Staff

$110K/yr - $140K/yr

8+ years exp

Freshpet is dedicated to transforming pet nutrition and enhancing the bond between pets and their owners. The Sr. HR Manager will manage and deliver HR services within a manufacturing environment, overseeing operations and supporting HR strategy and organizational design.

Food and BeverageFood ProcessingPet

No H1B

Responsibilities

Drives strategic people and organizational direction for site with Operations leadership

Manage success of Freshpet for Excellence (FPE) programs for the plant and provide site leadership of Organizational Capabilities (OC) pillar work

Drive enterprise HR programs and give input to COEs regarding plant operation’s needs, issues, and opportunities; also leverages COE subject matter expertise consulting and advice

Leverage specialized knowledge about the unique plant’s practices, business needs, people, and procedures to execute HR tasks. Oversee or partner on plant HR activities such as hourly recruiting, performance management, employee/labor relations, and local talent management efforts

Manage HR responsibilities, provide leadership, evaluate performance, and drive service expertise for operations HR. Advise plant HR team and approve specific actions (e.g., pay increases, job changes)

Manage all compliance requirements for plant operation HR transactional processes. Assure that third party vendors adhere to established service level agreements and provide feedback to the appropriate corporate team regarding performance

Proactively plan for project, system, and organizational contingencies related to plant operations and recommend, implement, manage, or support changes. Assure that operations physical, financial, and people resources are managed effectively

Assure that customers, partners, and stakeholders e.g., COEs and other stakeholders are kept up-to-date with appropriate, timely, and relevant communication of trends, issues, and services

Review, analyze, and reconcile relevant data according to established timelines, standards, and procedures

Handle escalated and/or sensitive requests and issues. Escalate particularly specialized, difficult, or sensitive matters to the Director, HR Operations and/or appropriate “Center of Excellence” resource and assure that cases are updated and maintained accordingly

Provide excellent service to ensure activities provide the intended experience for end users in an efficient and effective manner. Manage tasks of self and team to assure deadlines are met according to established service levels/targets

Schedule resources to ensure uninterrupted service to leadership and employees. Coordinate with the HR Team as necessary regarding coverage for operational hours

Lead team performance and measure results to improve effectiveness and efficiency. Encourage continuous learning and work with the director to identify gaps and solutions. Assure support of strategic business & operational direction and seek to drive continuous customer service improvements

Develop, coach, and mentor HR Team to build a high-performance team. Set goals and facilitate growth and development to meet individualized employee career goals, motivational needs, and organizational opportunities

Support organizational direction and culture. Effectively manage employee performance using established company tools/methodology. Authorize personnel decisions (e.g., compensation, recognition, transfer, promotion) with approval of the Director of HR Operations. Assure that company policies and practices are followed and set an example for team members

Perform other duties as assigned

Qualification

HR Business Partner experienceManufacturing site experiencePeople management experienceStrategic HR experienceHRIS system experienceBilingual English/SpanishMicrosoft tools proficiencyCoaching skillsConflict resolution skillsInterpersonal communication

Required

At least 8 years of HR Business Partner experience required

Experience working at a manufacturing site required

Minimum of 5 years of people management experience required

Proven success in working in a fast-paced growing business environment; Flexibility to adjust work schedule to support 24/7 facility

Experience with Microsoft tools and applications required

Bachelor's degree or equivalent in Human Resources, Business, Management, Organization Development, or related field required

SPHR or SHRM-SP desired

Ability to bring immediate credibility to the human resources function through professional qualifications and leadership skills, as well as projecting the highest levels of integrity

Highly developed listening skills coupled with the consistent utilization of a consultative approach

Core knowledge of HR principles, theories and concepts and all related local and federal laws and regulations

Excellent analytical and critical thinking skills that lead to effective problem resolution but also understand importance of intuition and instinct in the decision-making process

Always conveys a positive and professional demeanor to employees and possesses a high level of confidentiality and integrity

Ability to work seamlessly across cultures and build relationships in an evolving and fast-growing organization

Strong coaching, conflict resolution, relationship and team building skills; demonstrated ability to objectively coach employees and management through complex, difficult, and emotional issues

Must possess well-developed interpersonal communications, negotiation, writing, speaking, and strong listening skills

Ability to exercise sound judgment with minimal direction/guidance but also knows when to escalate issues to the Director of HR

Adept at functioning effectively within a team environment and presenting ideas and opinions in a respective and collegial manner

Exceptional customer service disposition, enabling ability to effectively coach and provide value-add consultative services

Ability to manage multiple projects simultaneously with strong results/goal orientation

Authentic, energetic, thoughtful and collaborative partner