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Crash Champions · 1 hour ago

Customer Service Representative

Fountain Valley, CA

Full-time

Onsite

New Grad, Entry Level

$16.50/hr - $25/hr

Crash Champions is a rapidly growing brand in the collision repair industry, recognized for its commitment to superior service and customer satisfaction. The role of Customer Service Representative involves greeting customers, managing communications, providing administrative support, and ensuring a clean and welcoming environment.

AutomotiveService Industry

Responsibilities

Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner

Clean workspace, this is the first point of contact our customers have with our facility

Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department

Provide clerical and administrative support to the General Managers and Service Advisors

Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements

Perform other related duties as assigned