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UNC Health · 1 hour ago

Admin Specialist - Work Order / Inventory Control

Chapel Hill, NC

Full-time

Onsite

Entry Level

$18.84/hr - $26.77/hr

2+ years exp

UNC Health is an inclusive organization with over 40,000 teammates, dedicated to improving health and well-being in the communities they serve. The Admin Specialist will perform administrative duties with some authority to step outside established procedures, acting as the subject matter authority for the department or clinic.

Addiction TreatmentHealth CareHealth DiagnosticsHospitalNon ProfitWellness

Responsibilities

Managing departmental supplies and distribution

Manage work requests assignments and support department staff with coordinating work as needed

Updating work status and distributing periodic status reports

Using MS Office and other applicable software applications to create documents, spreadsheets, and presentations

Problem-solving administrative challenges and implementing effective solutions

Customer service to respond to inquiries, provide information, and resolve complaints

Receive materials and supplies into the Accounting system for reconciliation purposes

Qualification

Microsoft OfficeCustomer ServiceProblem SolvingCoachingConflict Resolution

Required

High School diploma or GED

Two (2) years of clerical or administrative experience

If Bachelor's degree, no years of clerical or administrative experience

If Associate's degree, one (1) year of clerical or administrative experience

Customer Focus: makes the customer and their needs their top priority and goes the extra mile to satisfy their customers. Demonstrates the ability to resolve customer problems

Technical expertise: understands the technical aspects of one's job. Effectively uses Microsoft office products in order to produce reports and documents

Demonstrates the ability to learn and master the scheduling system as appropriate

Coachability: Receptive to feedback, willing to learn and embraces continuous improvement

Accountability: Manages performance to meet expected results. Works to meet the internal/external customer requirements

Fiscal responsibility: Understands the insurance process and seeks to make the best decision/referral in the interest of the customer. Understands the relationship of the budget and resources to the strategic plan

Coaching: Shares information, advice and suggestions to help others to be more successful. Provides appropriate support and acts as a resource depending on the situation and capabilities of the employee

Conflict Resolution: Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Finds agreement on issues and follows through on implementation

Solving Problems: Uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome