The U.S. Water Culligan Group ยท 4 hours ago
Office Manager/Customer Service **UP TO $2k Stay on Bonus
Annapolis, Maryland, United States
Full-time
Onsite
Senior Level
$55K/yr - $65K/yr
5+ years expThe U.S. Water Culligan Group is a recognized leader in water quality solutions, seeking a self-motivated Office Manager to oversee daily functions in administration and customer service. The role involves managing customer inquiries, office operations, and staff oversight while ensuring compliance with company policies.
Consumer Services
Responsibilities
Handle customer inquiries and resolve issues promptly
Schedule and coordinate service and deliveries
Maintain accurate customer records and ensure data security
Support sales team with contracts, scheduling and installations
Identify opportunities for additional sales
Oversee office operations and control expenses
Manage work schedules, billing, and financial reports
Handle credit, collections, and account management
Ensure compliance with company policies
Train and supervise office staff
Maintain staffing levels and performance goals
Manage inventory tracking and reporting
Qualification
Required
High school diploma or equivalent
Strong communication and organizational skills
5+ years of customer relations experience
2+ years in a supervisory role
Proficiency in Microsoft Office
Ability to pass a drug screening test
Preferred
business administration experience
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Professional development assistance
Vision insurance
Company
The U.S. Water Culligan Group
The U.S. Water Culligan Group is one of the largest Culligan franchisees in North America.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase