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BankOnBuffalo · 20 hours ago

BankOnBuffalo, Commercial Office Manager Officer

Amherst,NY,US

Full-time

Onsite

Mid, Senior Level

2+ years exp

BankOnBuffalo is a financial institution seeking a Commercial Office Manager Officer to lead and develop their team while providing exceptional service to customers. The role involves overseeing daily operations, managing a commercial lending portfolio, and building business relationships.

BankingCredit CardsFinancial Services

Responsibilities

Oversee all daily operations and branch activities, ensuring efficient workflow, exceptional customer service, compliance with policies, and achievement of branch goals through effective coaching, supervision, and employee development

Develop new business relationships and expand the commercial loan and deposit portfolio through proactive outreach, networking, and strategic partnerships with local businesses, municipalities and professionals

Manage a retail and commercial lending portfolio; analyze financial statements, assess risk, monitor loan performance, and ensure documentation and covenant compliance

Serve as the lead relationship manager for commercial clients; build long-term partnerships and represent the bank at community and business events to strengthen brand presence

Work closely with internal partners and product specialists to deliver comprehensive solutions that meet the financial needs of commercial clients

Qualification

Commercial lendingRelationship managementFinancial analysisBusiness developmentTeam leadershipProfessional communicationDigital literacyProblem-solving

Required

High school diploma or general education degree (GED) is required

2 years related experience

Successful completion of required background checks

Ability to read, comprehend, and interpret documents

Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization

Ability to communicate to clients directly and effectively

Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use

Prior experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties

Ability to add, subtract, multiply, and divide in all units of measure

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Ability to solve challenging problems involving several variables in a standardized situation

Ability to travel on occasion to all market areas and attend seminars or training sessions offsite