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CUSB BANK · 18 hours ago

Teller

Osage, IA

Full-time

Onsite

Entry Level

1+ years exp

CUSB Bank is a family-owned, community-minded institution that has been serving customers for 135 years. They are seeking a Teller to deliver superior customer service, conduct financial transactions, and handle customer inquiries with accuracy and confidentiality.

BankingDebit CardsFinancial ServicesWealth Management

Responsibilities

Provide exceptional customer service at every opportunity, including making customers aware of our fantastic products and services

Exercise discretion, judgment and initiative

Learn the teller software and equipment needed to complete customer transactions

Handle and balance a cash drawer per bank procedures and guidelines

Count, wrap and bag coins

Process checking and savings transactions; mortgage and retail loan payments; and Mastercard/VISA transactions

Assist customers with gift cards, cashier’s checks, money orders, and savings bonds

Assist customers with entry to their safe deposit box

Process incoming mail transactions

Cross-train within the department and ability to work as Teller at any given location as may be required

Qualification

Customer serviceCash handlingMicrosoft OfficeMath skillsEnglish language proficiencyOral communicationWritten communication

Required

High school diploma or general education degree (GED) or one to two years of relevant experience and/or training or equivalent combination of education and experience

Ability to operate the following equipment: PC and printer, telephone, calculator, copy and fax machines

Working knowledge of Microsoft Office, i.e. Word, Excel, and Outlook

Demonstrate math skills as required to this position which includes adding, subtracting, multiplying, and dividing

Oral and written communication skills as appropriate to this position

Ability to read, write and speak the English language

Ability to write reports, business correspondence, and procedure manuals

Reasonably regular and predictable attendance