Apply on Employer Site

Festival Foods · 7 hours ago

Lead Online Shopper (Part-Time)

US-WI-Janesville

Full-time, Part-time

Onsite

Mid Level

Festival Foods is a Wisconsin grocer committed to giving back to the communities it serves and providing exceptional service. As a Lead Online Shopper, you will create a seamless online shopping experience by leading a team, ensuring order accuracy, and managing guest satisfaction.

CommunitiesFood and Beverage

Responsibilities

Lead and support a team – Actively coach, teach, and mentor associates to ensure smooth operations and top-notch guest service

Pick, pack, and prepare orders – Select only the freshest and highest-quality products, following guest preferences and notes

Manage order fulfillment – Retrieve staged orders quickly upon guest arrival, process payments, and load groceries into vehicles

Ensure guest satisfaction – Communicate order updates, offer thoughtful substitutions, and provide a surprise-and-delight experience

Keep operations running smoothly – Maintain the organization and cleanliness of Click N Go areas and assist guests with online order inquiries

Manage time – Prioritize tasks effectively and adjust quickly to unplanned duties

Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences

Other duties as assigned

Qualification

Leadership skillsMentoring skillsMicrosoft OfficeCommunication skillsGuest serviceOrder fulfillmentSelf-starter mindsetTime management

Required

High school diploma or equivalent experience

Strong leadership and mentoring skills

Excellent verbal and written communication

Self-starter mindset with the ability to work independently

Basic proficiency in Microsoft Office (Outlook, Excel, Word)

A valid liquor license (or willingness to obtain one)

Ability to work in varying temperatures such as sales floor, refrigerators, backrooms & coolers

Ability to lift up to 25 pounds frequently and up to 50 pounds several times throughout the day

Ability to bend, kneel and stand for extended periods of time

Requires physical exertion to manually move, lift, carry, push, and pull heavy objects and materials

Benefits

Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!

Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.

Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.

Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.

Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.

Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.