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DSG Supply · 4 hours ago

Inside Sales Associate - HVAC & Plumbing

Rochester, MN

Full-time

Onsite

Entry Level

$46K/yr - $76K/yr

3+ years exp

DSG Supply is a company dedicated to building futures through community and teamwork. They are seeking an Inside Sales Associate for HVAC & Plumbing in Rochester, MN, responsible for facilitating customer orders, providing technical support, and maintaining product inventory.

Consumer ElectronicsElectronicsManufacturingReal Estate

Growth Opportunities

Responsibilities

Serve as a primary facilitator for customer orders

Assist customers in a professional manner with product inquiries

Write (and occasionally assist to fill) orders accurately and in a timely manner

Generate customer quotations and follow up on quotes requested

Provide trouble-shooting and technical support

Work with other sales team members to resolve customer service issues in a timely manner

Restock the counter area according to product brand and location

Monitor product inventory and cull damaged product

Maintain a clean and appealing counter display area

Identify and encourage the sale of additional products as applicable

Continue education on latest updates to products through manufacturer schools, trade shows, tech schools, vendor meetings, trainings, trade journals, etc

Perform other duties as assigned

Qualification

HVAC knowledgePlumbing knowledgeCustomer serviceEclipse ERP experienceProblem solving skillsMulti-taskingAnalytical skillsInterpersonal skillsCommunication skillsAttention to detailActive listeningProject managementOrganizational skills

Required

A high school diploma or equivalent

Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of HVAC/plumbing products

Excellent relationship building skills

Outstanding interpersonal, customer service and communication skills across a variety of settings (in-person, phone, and email)

Strong attention to detail, paired with the ability to multi-task

A knack for active listening to determine customer needs and maintain strong relationships

Superior problem solving, project management, and analytical skills

A high proficiency with computers

The ability to plan, prioritize and organize work effectively

The physical ability to frequently lift & load items weighing up to 60lbs

Preferred

Experience in Eclipse or other ERP systems

Benefits

We are proudly 100% employee owned , which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP) .

We are highly committed to your training and development , offering personal and professional development opportunities and unlimited growth potential.

We offer competitive compensation packages based on your experience and potential.

You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.

Our comprehensive benefits package, including medical, dental, and vision , also offers a multitude of other perks such as life insurance, short- and long-term disability, and a Health Savings Account (HSA) with employer contribution , among many others.

We know the importance of family, and offer various family planning and childcare savings opportunities, including paid parental leave, adoption assistance, infertility assistance, and a Dependent Care Flexible Spending Account (DCFSA).

Build your financial future through multiple retirement savings opportunities, including a 401(k) with employer match and b.

You will receive a discount on all DSG-supplied products .

We believe in giving back to our communities and hope that you will too, which is why we offer paid volunteer hours in addition to PTO.

Company

DSG Supply

As one of the most diverse independent wholesale distributors in the region, DSG supplies a broad range of products and solutions from leading manufacturers to professionals in the electrical, plumbing, HVAC, communications, utility, automation, waterworks, and onsite sewer and well industries.

Founded in 1898

Monticello, Minnesota, USA

1001-5000 employees