Amazon · 13 hours ago
Business Process Improvement Analyst
Austin, TX
Full-time
Onsite
Mid Level
$67K/yr - $143K/yr
3+ years expAmazon is a leading global company seeking a Business Process Improvement Analyst to drive and facilitate process improvement initiatives across various functions and operations. The role involves collaborating with key leaders to assess business processes, develop solutions, and implement change strategies to enhance organizational efficiency.
Artificial Intelligence (AI)DeliveryE-CommerceRetail
Responsibilities
Provides BPI support across organizational units and/or for large integrated processes or functions
Works throughout the organization to identify change targets with potentially significant business impact; target areas may include: Store Operations, Information Systems, Supply Chain, Vendor / Supplier Management, Customer experience
Works on complex business problems that may include multiple functions and/or diverse technologies
Gathers and documents requirements for initiative design and associated project management
Provides leadership to cross-functional teams throughout the project lifecycle, including resource estimation, milestone identification, team facilitation, change management, and reporting
Ensures business processes are analyzed from multiple aspects, including inputs, outputs, user and customer experience
Leads in the identification and analysis of high impact change targets
Engages with process owners / stakeholders to develop change recommendations, design testing strategies, and evaluate effectiveness of recommended approaches
Supports process improvement implementation through education, training, or facilitation as required
Follows up to identify successes, areas for improvement, and lessons learned
Qualification
Required
3+ years of program or project management experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and non-tech teams
Strong understanding and proven ability to apply standard and some advanced BPI methodologies and tools
Advanced statistics background
Advanced ability to identify and pursue process improvement opportunities based on risk controls, customer experience, efficiencies, and other business-focused factors
Assesses how systems and processes impact the effectiveness and efficiency of internal operations
Communicates structured information in a clear, concise, and organized fashion
Collaborates with others to achieve objectives and ensure information flow
Effectively present information and respond to questions in both one-on-one situations and group meetings
Participates in cross-functional projects and provides senior-level support to team
Impacts overall team effectiveness
May provide informal support to less experienced Team Members
Builds and nurtures relationships with senior-level stakeholders and leaders
Applies analytical skills to evaluate and interpret complex situations
Presents problem analysis and recommended solutions in a creative and logical manner
Handles a diverse range of issues requiring evaluation of a variety of factors, including business trends
Analyzes complex and ambiguous problems
Identifies opportunities for process and procedural enhancements to drive efficiency and improve service levels
Understands the trends and emerging challenges facing the customer base, market, and industry
Applies business and project understanding to focus project / team efforts
Demonstrates excellent knowledge of the WFM product mix, supply base, and retail operations
Preferred
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
Kleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-02
2026-01-01
2025-12-31
Company data provided by crunchbase