Desktop Technical Specialist (Hybrid Workplace From Colorado) jobs in United States
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Colorado Department of Revenue ยท 13 hours ago

Desktop Technical Specialist (Hybrid Workplace From Colorado)

positionDenver, CO
timeFull-time
remoteHybrid
seniorityEntry Level
date1+ years exp

The Colorado Department of Revenue is focused on improving the lives of Coloradans through innovation and collaboration. They are seeking a Desktop Technical Specialist to provide critical Tier I/II desktop support, helping users to fully utilize technical resources and enhance government services.

Government Administration
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Responsibilities

Support a diverse group of users (desktop, laptop, and tablet) and resolve problems in a variety of production environments, such as Microsoft, Adobe, Java, and others
Monitor and follow up on assigned incidents/problems/change orders
Provide targeted support for hardware and software issues remotely and in person
Manage asset information systems
Deploy new and rebuild computers

Qualification

Microsoft WindowsMicrosoft OfficeDeskside ServicesTicket-based support systemsHardware troubleshootingSoftware troubleshootingEnd-user supportTeam collaboration

Required

One year of professional experience in an occupational field related to the work assigned to the position, including Deskside Services support
Associate's degree from an accredited institution in a field of study related to the work assignment, including Computer Science, Computer Information Systems, Cybersecurity, or other related technical degrees

Preferred

Experience using, deploying, and supporting Microsoft Windows Desktop Operating Systems and Microsoft Office Professional
Knowledge of ticket-based incident support systems
Operational experience in configuring, deploying, and managing desktops, laptops, and tablets in the infrastructure of a local area and wide area network
Experience with basic troubleshooting methodologies for hardware, software, and end-user issues

Company

Colorado Department of Revenue

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With just under 1500 employees, the Colorado Department of Revenue oversees the Division of Motor Vehicles, the Enforcement Division, the Colorado State Lottery, and the Taxation Division.
dateFounded in 1941
location
Denver, Colorado, US
people-size1001-5000 employees
web-link
https://linktr.ee/co_revenue

Funding

Current Stage
Late Stage

Leadership Team

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Lorri Dugan
Chief Financial Officer
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Meghan Tanis
Chief Operating Officer/Deputy Executive Director
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Company data provided by crunchbase