Service Desk Internship jobs in United States
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Steel Dynamics, Inc · 19 hours ago

Service Desk Internship

positionUS-IN-New Haven
timeInternship
remoteOnsite
seniorityIntern
workcardStart in 2026 Summer

Steel Dynamics, Inc. is a leader in the production of copper rod and wire, and they are seeking a Service Desk Intern to provide IT support. The intern will assist with service desk tickets, deploy new computer setups, troubleshoot issues, and maintain IT documentation.

Industrial ManufacturingMiningPrecious MetalsRecycling
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Provide IT service desk support - Work with end users on service desk tickets
Deploy and support new computer setups
Troubleshoot software & hardware issues and document resolutions
Create and maintain IT documentation
Perform and document software and hardware inventory
Recommend, configure, test, and deploy configuration packages for use with Desktop Management Product - Desktop Central

Qualification

IT service desk supportTroubleshooting software issuesTroubleshooting hardware issuesMicrosoft OfficeWindows OSComprehension skillsCommunication skillsAttention to detailTime management

Required

Candidate should be enrolled in an Associate's or Bachelor's degree program in Computer Information Systems or related field
GPA of 2.7 or above
Strong communication skills to successfully interact with employees and management
Strong comprehension skills
Strong computer skills, working knowledge of Microsoft Office and Windows OS
Ability to complete assignments in a timely manner with attention to detail
Ability to establish priorities and manage multiple tasks

Company

Steel Dynamics, Inc

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Steel Dynamics is one of the largest domestic steel producers and metals recyclers in the United States, based on estimated annual steelmaking and metals recycling capability, with facilities located throughout the United States, and in Mexico.
dateFounded in 1993
location
Fort Wayne, Indiana, USA
people-size10001+ employees
web-link
http://steeldynamics.com

H1B Sponsorship

Steel Dynamics, Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (1)
2022 (1)
2021 (2)
2020 (2)

Funding

Current Stage
Public Company
Total Funding
$2.4B
2025-11-21Post Ipo Debt· $800M
2025-03-12Post Ipo Debt· $1B
2024-07-03Post Ipo Debt· $600M

Leadership Team

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Mark Millett
Co-Founder, President and Chief Executive Officer
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Keith Busse
Co-Founder

Recent News

MarketScreener
Materials Down After Steelmaker Warning -- Materials Roundup
2025-12-18
Morningstar.com
Materials Down After Steelmaker Warning — Materials Roundup
2025-12-18
thefly.com
Steel Dynamics sees Q4 EPS $1.65-$1.69, consensus $2.25
2025-12-18
Company data provided by crunchbase