Inside Sales Rep - Customer Care jobs in United States
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United Rentals · 2 hours ago

Inside Sales Rep - Customer Care

positionCharlotte, NC
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

United Rentals is the world’s largest equipment rental provider, offering career opportunities for Inside Sales Representatives. In this role, you will create a positive customer service experience, process rental quotations, and ensure customer satisfaction through effective communication and coordination with branch staff.

CommercialConstructionFleet ManagementIndustrialRental
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Create a positive and consistent customer service experience
Process rental quotations, reservations, and contracts in compliance with the company policies
Accurately capture all information (required or additional) pertaining to a complete reservation
Communicate to a customer any terms/conditions applying to a request
Accurate use of United Rentals computer systems including, but not limited to, Reservation, Phone Log, and quote function
Identify and qualify an equipment request to ensure it will suite the customer's requirements
Negotiate prices on equipment rentals in accordance with pricing policies and procedures
Coordinate with all inside and outside branch staff to ensure customer satisfaction

Qualification

Customer service orientationSales experienceMicrosoft applicationsTeamwork skillsCommunication skillsMulti-tasking skillsSense of urgencyClear phone demeanorConstruction industryOrganizational skills

Required

High School Diploma or equivalent required
Strong customer service orientation
Strong teamwork and interpersonal skills
Independent worker and self-started with strong self-imposed structure
Multi-tasking and organizational skills
Strong sense of urgency
Must have clear and pleasant phone demeanor
Excellent oral and written communication skills
Proficient in Microsoft applications-Word, Excel, Access, Email and SURI
Knowledge of overall construction industry
Flexibility and ability to deal with a high volume of tasks, stressful and sometimes unfamiliar situations

Preferred

Bachelor's degree preferred
Sale experience preferred

Benefits

Paid Parental Leave
United Compassion Fund
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture

Company

United Rentals

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United Rentals operates as an equipment rental company that provides rental equipment and tools for industrial and construction companies.
dateFounded in 1997
location
Stamford, Connecticut, USA
people-size10001+ employees
web-link
http://www.unitedrentals.com

H1B Sponsorship

United Rentals has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (19)
2023 (10)
2022 (10)
2021 (5)
2020 (10)

Funding

Current Stage
Public Company
Total Funding
$2.6B
2025-11-24Post Ipo Debt· $1.5B
2024-03-07Post Ipo Debt· $1.1B
1997-12-18IPO

Leadership Team

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Matthew J. Flannery
President & CEO
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Ted Grace
EVP, Chief Financial Officer
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Recent News

Hartford Business Journal
United Rentals turns to AI to speed equipment maintenance
2025-12-26
Morningstar.com
United Rentals Scales AI Applications with AWS
2025-12-18
MarketScreener
United Rentals, Inc. Scales Ai Applications with Amazon Web Services
2025-12-18
Company data provided by crunchbase