Privia Health · 5 hours ago
Operations Development & Integration Associate Director
United States
Full-time
Hybrid
Lead/Staff, Director/Executive
$115K/yr - $135K/yr
5+ years expPrivia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems. They are seeking an Operations Development & Integration Associate Director to lead the development and execution of training programs for their national performance operations team, ensuring that staff are equipped with the necessary skills to meet organizational goals.
Health CareHospitalInformation TechnologyManagement Information SystemsMedicalOutpatient CareWellness
Responsibilities
Develop and execute a comprehensive national training and mentorship program aligned with the company's overall business objectives and growth plans
Conduct comprehensive training needs analyses by collaborating with market leadership, reviewing performance data, and gathering customer feedback to identify skill gaps and strategic development opportunities
Ensure training programs are innovative, effective, and compliant by continuously researching and integrating best practices, new learning technologies, and regulatory changes
Design, develop, and implement engaging and effective training programs (e.g., onboarding, technical skills, compliance, customer service)
Design a nimble and responsive training and mentorship program that can quickly adapt to evolving business needs
Lead the end-to-end development of a range of training materials, from comprehensive e-learning modules and presentations, practical job aids and best-practice guides ensuring all resources are current and accessible
Ensure program alignment across all systems/processes/workflows that are used by the Operations Consultant and Client Success Associate staff
Similarly, monitor and drive alignment across tools/resources used by care centers
Ensure cost-effective delivery of a high-quality program
Evaluate the effectiveness of training programs through participant feedback, performance metrics, and ROI analysis, making continuous improvements as needed
Collaborate closely with market operations leaders, HR business partners, and subject matter experts to ensure training programs address specific departmental needs and challenges
Communicate regularly with market leadership regarding training progress, challenges, and successes
Ensure consistent delivery and quality across all markets
Mentor and develop a high-performing team, creating a culture of excellence and continuous professional growth
Identify and manage external vendors and consultants when specialized expertise is required
Qualification
Required
Deep care center, MSO experience - 5-7+ years
Direct experience actively working in a medical practice operations role having successfully navigated common challenges & exceptions
Possess the depth of understanding nuances and edge cases crucial for real-world complexities
Proven experience creating and implementing programs, models and workflow solutions to resolve complex care center situations
Demonstrated ability to have difficult conversations with regard to clinic operations and financial topics
Experience in designing, developing, and implementing a wide range of training programs
Understanding of learning principles, program design, and training methodologies
Background that allows ‘training person' to speak from real-world application, not just theory
Excellent leadership and management skills
Excellent verbal and written communication skills are essential to explain complex concepts clearly, patiently, and in an engaging manner. Able to tailor their communication style to different learning preferences
Strong analytical and problem-solving abilities
Ability to use learning management systems (LMS) and e-learning authoring tools
Ability to manage multiple projects simultaneously and meet deadlines
Strategic thinking and business acumen
Results-oriented with a strong focus on continuous improvement
Adaptable and flexible in a dynamic environment
Ability to inspire and motivate others
Benefits
Medical, dental, vision, life, and pet insurance
401K
Paid time off
Other wellness programs
Company
Privia Health
Privia Health is a physician enablement company that provides technology and services to optimize the healthcare delivery experience.
501-1000 employees
H1B Sponsorship
Privia Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)
Funding
Current Stage
Public CompanyTotal Funding
$591.5MKey Investors
Goldman SachsHealth Enterprise PartnersOxeon Partners
2021-11-18Post Ipo Secondary· $174M
2021-04-29IPO
2014-09-16Private Equity· $400M
Leadership Team
David Mountcastle
Chief Financial Officer
Corey Perdue
Partner
Recent News
Privia Health Group, Inc.
2025-11-07
2025-11-07
2025-11-07
Company data provided by crunchbase