Omni Fort Worth Hotel ยท 9 hours ago
Accounts Receivable Coordinator
US-MA-Boston
Full-time
Onsite
Entry Level
$31.43/hr - $31.43/hr
1+ years expOmni Fort Worth Hotel is the newest luxury hotel in Boston, offering a unique and memorable experience for its guests. The Accounts Receivable Coordinator will support the AR function by coordinating group billing, maintaining accurate accounts, and participating in customer service activities.
Hospitality
Responsibilities
Review Group Contract and Resume to ensure that all billing requirements are met
Attend weekly resume meetings, and pre-conference meetings as required
Conduct daily bill reviews for all group accounts to ensure accurate billing
Monitor guest open folio ledger and review to ensure that group accounts are closed out timely
Prepare and send group invoices within SOP timeframe, ensuring that there is support for all charges, and a CS Manager has approved the bill prior to emailing to client
Conduct follow-up (10-day) to ensure that client has received invoice, and review and reconcile any disputes in a timely manner, noting all detail in Opera
Maintain neat and organized electronic billing files in the AR share drive
Log all correspondence and collection activity related to the specific account in Opera
Conduct Collection activity for group invoices until bill is paid, alert supervisor/manager of all potential late payments
Audit commission check request for paid groups in coordination with Sales department
Charge advance deposits to group guests credit cards based on cost estimates provided by CS
Respond to all client inquiries in a timely, efficient manner and record notes in Opera
Prepare weekly AR status report for Controller
Perform other tasks as directed by AR and Accounting Manager
Present self in a professional manner including appearance, identification, general communication and conduct at all times
Makes a positive contribution to the work environment through presentation of positive attitude, demonstration of cooperation and teamwork, and constructive teamwork approach to daily events
Attendance: Adheres to established schedule of work hours. Follows established procedures for early notification to supervisor when unable to report to work
Punctuality: Arrives to work at scheduled times and works until authorized to leave
Qualification
Required
Must have 1-2 years of accounts receivable experience, preferably in the hospitality industry
Exceptional organizational skills, with the ability to communicate effectively and work well under pressure to meet deadlines
Customer service, strong oral and written communication skills
Must be flexible and able to work weekends on occasion
Knowledge of Property Management system and back-office accounting systems
Extensive use of Excel with intermediate level skills
Position requires extensive knowledge of Microsoft Office Suite including Word and Outlook
Preferred
Associate's degree in hospitality or related field preferred
Benefits
A culture of fun, inclusion, and growth
Complimentary meals
Health Insurance and matching 401(k) after one year
Generous Paid Time Off offered after 90 days
Performance-driven, ALL-IN culture
Discounted associate rates at Omni properties nationwide
Company
Omni Fort Worth Hotel
As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase