Key Cars Auto Group ยท 6 hours ago
Service Advisor/ Writer
Vernon, CT
Full-time
Onsite
New Grad, Entry Level
$60K/yr - $120K/yrKey Cars Auto Group is one of the fastest-growing retail automotive dealer groups in Connecticut. They are seeking a talented and motivated individual to join their team as a Service Writer, responsible for assisting customers with their automotive service needs and ensuring a seamless and exceptional service experience.
Automotive
Responsibilities
Interact with customers to understand their service requirements and provide appropriate recommendations
Document customer concerns and vehicle information accurately
Coordinate between customers and technicians to ensure efficient and timely service delivery
Keep customers informed about the progress of their service and notify them of any additional repairs or costs
Handle customer inquiries, concerns, and complaints in a professional and courteous manner
Maintain a clean and organized work area
Qualification
Required
Strong communication and customer service skills
Ability to multitask and prioritize tasks in a fast-paced environment
Detail-oriented and able to accurately document information
Proficient in using computer systems and software
Preferred
Previous experience in a similar role in the automotive industry
Benefits
Comprehensive health, dental, and vision insurance plans.
401(k) retirement plan with employer match.
Paid vacation and sick leave.
Opportunities for career growth and advancement within the company.
Company
Key Cars Auto Group
Hyundai - Genesis - Chevrolet
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Rami Abouallaban, MBA
Chief Operating Officer
Company data provided by crunchbase