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Cleveland Clinic · 10 hours ago

Director of Human Resource Services

Cleveland, OH

Full-time

Onsite

Director/Executive

$102K/yr - $155K/yr

8+ years exp

Cleveland Clinic is a respected healthcare organization seeking a visionary Human Resources leader. The role involves overseeing HR services, driving employee engagement, and ensuring compliance with organizational policies while supporting caregivers across the organization.

Health CareHospitalMedicalNon Profit

Responsibilities

Uphold Cleveland Clinic mission, vision and values

Establish Objectives & Key Results (OKRs) to communicate, measure and track key outcomes of the strategic plan

Direct and oversee the work of HR Services employees

Identify opportunities, make recommendations, and drive process improvement

Understand, use, and interpret HR and business metrics to identify trends, problem solve and influence change

Assess and elevate the level of talent on a continuous basis

Provide structure and guidance for leadership development strategies within the organization

Serve as a coach in efforts related to change management, engagement, team effectiveness, and leadership development

Facilitate leadership development initiatives such as retreats, new leader assimilations, and team engagement activities

Investigate complex employee complaints and make recommendations to senior leaders

Navigate difficult discussions and complex situations to assist leadership with assessing performance deficiencies and developing plans to address

Assess risk to organization for all issues related to employees and HR matters and offer sound recommendations to address

Oversee that leaders are informed and compliant with organizational initiatives (e.g., annual performance reviews, merit, engagement, compliance, flu, etc.) and regulatory compliance

Maintain regulatory knowledge and expertise

Oversee collective bargaining agreement and relationship, contract interpretation, and contract negotiations, if applicable

Participate in Institute/Division/Hospital leadership councils and committees as appropriate

Qualification

Employee relationsStrategic HR initiativesLabor laws knowledgeHuman Resources certificationHealthcare experienceUnion experienceAnalytical skillsLeadership developmentCustomer service mindsetCoachingProcess improvementTeam effectivenessChange managementStakeholder engagementMicrosoft Office proficiencyConflict resolutionAttention to detailMentoringCommunication skills

Required

Bachelor's Degree in human resources, business, or related field

8 years of progressive, related Human Resources experience inclusive of 3 years of management experience and/or experience coaching and mentoring leaders

In-depth knowledge of employment and labor laws (EEO, FLSA, OSHA, FMLA, ADA, NLRA, etc.)

Proficient in Microsoft Office applications (i.e. Outlook, Word, Excel, and PowerPoint)

Analytical skills in talent management, workforce planning, and HR strategy, including the ability to analyze and apply data measure performance and outcomes

Preferred

Master's Degree

Human Resources certification (Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP))

Healthcare experience

Union experience

Benefits

Healthcare

Dental and vision benefits

Retirement savings account contributions

Company

Cleveland Clinic

Glassdoor3.6

Cleveland Clinic is a non-profit medical center that combines clinical and hospital care with research and education. It is a sub-organization of Ashtabula Regional Medical Center.

Founded in 1921

Cleveland, Ohio, USA

10001+ employees