Boston FAM | d.b.a. Furniture & ApplianceMart and Ashley · 7 hours ago
Appliance Installer
Madison, WI
Full-time
Onsite
Entry, Mid Level
2+ years expBoston Inc dba Furniture & Appliance Mart/Ashley is an Employee-Owned furniture retail company with a fantastic culture of personal development. They are seeking an experienced Appliance Installation Technician to install high-end residential appliances with precision and professionalism, performing site surveys, custom installations, and providing customer support on appliance use and care.
FurnitureRetail
Responsibilities
Install high-end built-in and freestanding appliances (refrigeration, wine/beverage units, panel-ready models, ovens, microwaves, vent hoods, ranges/cooktops, dishwashers)
Perform site surveys to confirm installation readiness
Complete custom and built-in installs with precise, seamless fit
Coordinate with customers, contractors, and project managers to address site-specific issues
Install appliances to manufacturer specs and building codes, connecting all required utilities safely
Test appliances thoroughly and troubleshoot any issues
Provide professional customer support on operation, care, and maintenance
Follow all safety protocols and ensure compliance with quality and regulatory standards
Document installations with required photos and upload them to service software
Report any issues or unusual conditions to the Customer Experience team promptly
Qualification
Required
Strong knowledge of appliance installation, especially high-end and luxury brands (Sub-Zero, Wolf, Thermador, JennAir, etc.)
At least 2+ years of experience installing residential appliances, including custom and panel-ready units
Proven ability to diagnose and resolve installation challenges with minimal customer disruption
High accuracy in leveling, aligning, and securely connecting appliances
Manufacturer certifications required
Skilled in using installation tools, performing site surveys, and working in tight spaces; able to lift heavy appliances
Excellent communication skills and a professional, customer-focused demeanor
Experience troubleshooting independently and documenting work in service/delivery management software
Benefits
Personal and Professional Development opportunities
Employee Stock Ownership Plan (ESOP)
Paid-Time Off
Birthday off with pay
Paid Parental Leave
Educational Reimbursement
Generous product discount
401K retirement plan with company match
Health, Life, Dental, and Vision Insurance
Long, short term disability insurance
Health and Wellness Program
Fun company activities - involvement in the community!
Company
Boston FAM | d.b.a. Furniture & ApplianceMart and Ashley
The BostonFAM is an Employee Owned business and is one of Wisconsin’s leading retailers of furniture, mattresses, and appliances.
501-1000 employees
H1B Sponsorship
Boston FAM | d.b.a. Furniture & ApplianceMart and Ashley has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (5)
2023 (1)
2021 (12)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Bill Fonti
CEO
Company data provided by crunchbase