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Pearle Vision · 8 hours ago

Pearle Vision - Optician

McHenry, IL

Part-time

Onsite

Entry, Mid Level

$20.85/hr - $32.51/hr

3+ years exp

Pearle Vision is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of vision care products. The Optician is responsible for delivering exceptional customer experiences, driving store sales, and ensuring high-quality service through effective retail practices.

Contact ManagementEyewearHealth Care

Responsibilities

Drives profitable store sales by fostering a retail selling culture by practicing NECE and using effective retail sales skills

Develops professional business relationships with other Associates and Doctors

Fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames, to include but not limited to the following:

Utilizing optical prescription, evaluates prescription in conjunction with customer's visual requirements

Asking lifestyle questions to determine customer’s vision needs

Recommending specific lenses, lens coatings and frames to suit customer needs

Assisting customers in the selection of frames and coordination frames with optical measurements and prescription

Conducting measurements of bridge and eyesize, temple length, vertex distance, pupilary distance and optical centers using appropriate tools. (where authorized under state licensing requirements)

Troubleshooting vision issues confidently and bringing to resolution for customer satisfaction

Aiding in training of new associates to help them understand frame and lens selection

Assists with ensuring each store is effectively merchandised and presented according to Planogram and other Company standards

Ensures high quality through accurate measurements, correct pricing, POS entry, and realistic delivery time quotes

Maximizes Managed Vision Care relationships and sales opportunities

Assists with the timely implementation of approved Marketing programs by the execution of marketing programs and initiatives, and company standards for signage and promotions

Qualification

ABO CertificationRetail sales skillsCustomer service experienceOptical measurementsStore merchandisingCommunication skillsProblem-solving skillsAdaptability

Required

HS Diploma or equivalent

ABO Certification

Experience and results with a retail or customer service establishment

Ability to sell through use of sales skills and accountability for sales results

Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business

Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships

Success in store merchandising and attention to detail

Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up