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TMC Financing · 13 hours ago

Closing Associate

Oakland, CA

Full-time

Onsite

Entry Level

2+ years exp

TMC Financing is a recognized leader in providing Small Business Administration (SBA) 504 commercial real estate financing. They are seeking a Closing Associate to support the Closing department by ensuring loan files comply with SBA requirements and meet essential deadlines while delivering exceptional customer service.

Financial Services

Comp. & Benefits

Hiring Manager

Jenelle Ring, SPHR

Responsibilities

Reviewing new files in Closing

Preparing and managing documents

Coordinating communication with internal and external parties

Organizing and tracking tasks to ensure timely processing

Handling incoming and outgoing mail

Reviewing submissions and preparing CSAs

Organizing and uploading documentation

Work alongside the Closing Officer to ensure files transferred to the Closing Department meet all requirements

Audit all platforms and note any missing/pending items for the Closer

Review entity documentation, pull current information listed on state SOS

Communicate with lenders and escrow officers to ensure close of escrow deadlines are met

Monitor and update Box with documents Closers provide such as recorded Reconveyances

Prepare and submit closing packages under the Streamlined Closing Procedures, ensuring accuracy and completeness

Work with attorneys and district counsel to resolve discrepancies and submit responses

Assist in managing and auditing Complete File Reviews (CFR) for SBA compliance, ensuring missing items are collected

Act as a liaison between Closing Attorneys and their staff. Assist in questions from our partners at SBA, Guidehouse and CSA

Answer questions regarding the closing process and documentation requirements

Prepare and review CSA documents for each loan funding, ensuring accuracy and timely submission

Follow up on CSA alerts and notifications to ensure timely loan funding

Work with the Accounting Department to confirm lender participation fee payments

Track and confirm debenture funding with CSA

Update the digital and physical files on each loan with documents and clearances

Prepare collateral and custody files for submission to SBA Service Centers

Track sent and received checklists to ensure proper documentation handling

Process and follow up on reconveyances of 504 interim loans

Manage ACH data entry and wire confirmation emails

Process tax service requests and ensure compliance

Process and file incoming and outgoing mail received in the Oakland office

Scan and upload documentation to online platforms, noting missing items and ensuring accuracy

Assist with various administrative tasks, such as obtaining signatures, filing, faxing, scanning, generating FedEx labels, and creating templates/forms as needed

Provide backup support for phone and front desk operations as needed

Attend training sessions regularly to stay updated on changes to forms and procedures

Qualification

SBA loan documentationCommercial real estate lendingNotary certificationCRM databasesMS Office proficiencyCustomer servicePhone etiquetteTime managementProject managementAttention to detailWritten communicationVerbal communicationProblem-solving

Required

Bachelor's degree from a four-year college or university and 2-4 years of related experience; or equivalent combination of education and experience

Knowledge of SBA loan documentation procedures, CDC experience, SBA experience, and/or commercial real estate lending experience highly recommended

Excellent time management and project management skills, with the ability to track and manage details for multiple clients and projects in a fast-paced environment

Strong attention to detail without compromising deadlines or focus

Exceptional written and verbal communication skills, including professional email etiquette

Strong problem-solving abilities and ability to work independently

Ability to interact and collaborate effectively with diverse personality types and organizational levels

Proficiency in MS Office applications, including Word, Excel, PowerPoint, and Outlook

Strong customer service and phone etiquette skills