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Redfin · 7 hours ago

Licensed Listing Coordinator (Temporary) - Washington

United States

Full-time

Remote

Entry Level

$17/hr - $26.98/hr

1+ years exp

Redfin is a full-service brokerage aiming to redefine real estate in the consumer's favor. The Temporary Listing Coordinator will deliver exceptional service to agents and clients, coordinating the listing process and ensuring a seamless experience from preparation to market launch.

InternetMarketplaceOnline PortalsProperty ManagementPropTechReal EstateReal Estate BrokerageRentalRental Property

Responsibilities

You'll take a lead role in coordinating getting homes ready to sell, working with agents to orchestrate the details between clients, photographers, and other parties to ensure every detail comes together seamlessly from leading up to debuting the home on the market

With agent oversight, you'll manage a high volume (launch 30-40 listing activations per month on average during busy months) while maintaining quick response times, and proactive follow-up

Gather property details and input the information into the local MLS, coordinate appointments for sellers, such as photography, 3D scanning, open houses and other vendors, and create flyers, draft listing remarks and other marketing materials

Manage all paperwork related to the listing. Draft and send property disclosures to sellers and facilitate gathering those disclosures when completed/signed to ensure our file is complete

You proactively support multiple agents, building relationships to understand their working style and take care of our clients at every step in listing their home for sale

Minimize clients' stress by expertly guiding them through the listing process and promptly responding to their questions

Work in a fast-paced environment while juggling multiple priorities while using your market knowledge and our custom-designed tools to inform clients about activities related to listing their home

Ensure all timelines are met; alert all parties when a deadline is at risk, and proactively mitigate that risk when within your control to facilitate an on-time launch

Drive agent and client satisfaction by providing support that meets our gold standard of service excellence

Qualification

Real estate licenseReal estate contract experienceCustomer service experienceProficient in technologiesAttention to detailOrganizational skillsCommunication skillsCalm demeanorJuggling prioritiesAccountabilityService-oriented mindset

Required

A real estate license is required

One year of customer service experience is required

Excellent attention to detail, organizational and interpersonal skills

Clear and concise verbal and written communication

Proficient in basic technologies (internet search, customer relationship tools) and the aptitude to learn new technologies (Google suite, Redfin proprietary tools)

Experience using email and phone to communicate with clients and other parties required

Calm demeanor when resolving issues and communicating with agents and clients

Experience juggling multiple priorities in a fast-paced environment

Strong sense of accountability for the agent and client experience

You pride yourself on saving the day! Your actions and personal satisfaction are guided by a spirit of service that puts client and agent success above all else

Preferred

One year of real estate contract experience, with strong disclosure knowledge and an understanding of the multi-faceted lifecycle (marketing, local MLS nuances) of listing a home on the market

Benefits

Medical

Dental

Vision benefits

401K retirement plan

Paid time off

Company

Redfin

Glassdoor3.7

Redfin is a technology-driven residential real estate brokerage with the country’s most-visited real estate brokerage website. It is a sub-organization of Rocket Companies.

Founded in 2004

Seattle, Washington, USA

1001-5000 employees