PENNYMAC · 18 hours ago
Mortgage Operations Manager - Precision Review
Moorpark, CA
Full-time
Onsite
Mid, Senior Level
$65K/yr - $100K/yr
5+ years expPennymac is a specialty financial services firm focused on the production and servicing of U.S. mortgage loans. The Operations Manager – Precision Review will lead a specialized team responsible for validating income and assets, managing escalations, and ensuring compliance with investor guidelines.
BankingFinanceFinancial ServicesLendingMortgage
Responsibilities
Directly manage and support the Precision Review team, ensuring daily operations are executed accurately and within established SLAs
Provide coaching, development, and performance feedback to associates, fostering engagement and professional growth
Promote a collaborative, supportive environment that prioritizes quality, accountability, and continuous improvement
Oversee the review of mortgage loan files flagged for Change in Circumstance (CIC), policy exceptions, or significant data changes after initial approval
Ensure the team correctly applies investor guidelines (e.g., Fannie Mae, VA, FHA) to validate changes impacting loan amount, interest rate, LTV, appraisal, occupancy, and credit
Monitor operational metrics, track SLA adherence, and proactively address performance gaps
Partner with Underwriting, Credit Policy, and other internal stakeholders to resolve escalations and ensure consistency in decision-making
Identify opportunities to streamline workflows and implement process improvements that enhance efficiency, accuracy, and scalability
Develop and refine procedures to mitigate risk and maintain compliance with investor and regulatory requirements
Provide reporting and insights on volume, SLA performance, and quality trends to senior leadership
Lead initiatives that strengthen operational effectiveness and support organizational goals
Serve as a subject matter expert and escalation point for complex loan scenarios
Collaborate with leadership across Fulfillment, Underwriting, and Credit to align practices and share best practices
Represent the Precision Review function in projects, audits, and strategic initiatives
Qualification
Required
Bachelor's degree or equivalent work experience
5+ years of relevant work experience
2+ years of supervisory experience required
Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint)
Mortgage experience required
Benefits
Comprehensive Medical, Dental, and Vision
Paid Time Off Programs including vacation, holidays, illness, and parental leave
Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
Retirement benefits, life insurance, 401k match, and tuition reimbursement
Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
Company
PENNYMAC
Pennymac is a home loan lending company that offers financial services.
1001-5000 employees
H1B Sponsorship
PENNYMAC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (42)
2023 (33)
2022 (44)
2021 (65)
2020 (34)
Funding
Current Stage
Public CompanyTotal Funding
$2.33B2025-12-11Post Ipo Debt· $75M
2025-08-07Post Ipo Debt· $650M
2024-05-20Post Ipo Debt· $850M
Leadership Team
Stanford L. Kurland
Founder, Chairman, and Chief Executive Officer
Amar Nadig
Senior Vice President of Enterprise Data
Recent News
MarketScreener
2025-12-20
2025-12-16
2025-11-06
Company data provided by crunchbase