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Center for Justice Innovation · 17 hours ago

Senior Program Manager, Family Enrichment Center

Staten Island, NY

Full-time

Onsite

Senior Level, Lead/Staff, Director/Executive

$80K/yr - $87K/yr

5+ years exp

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. The Senior Program Manager will oversee day to day operations of the Family Enrichment Center, ensuring it operates in alignment with community interests and needs while providing a safe and voluntary space for families.

CommunitiesNon ProfitSocial

No H1B

Responsibilities

Identify community members through a series of virtual and in-person meetings who are interested in being part of the FEC and engage them in discussions about community needs, assets, and strengths to inform FEC vision and offerings

Bring the model of co-design to life by ensuring that members have substantial roles in creating a vision for the FEC and designing offerings that promote one or more of the seven family protective factors (Resilience, Relationships, Knowledge, Support, Communication, Economic Mobility, and Community)

Develop and support an Advisory Council/Board of FEC members to guide the strategic vision for the FEC, manage the FEC budget, and participate in management decisions, reviewing financial reports, and other activities

Manage the hiring, training, and coaching of FEC staff/team members and provide supervision and ongoing support

Create a culture of equity, collaboration, and non-hierarchical decision making among staff, FEC members, and Advisory Council /Board members and ensure that the FEC is known as an entity separate from the contractor, not marketed as a “program” of the contractor, and that the contractor allows the community to create its own FEC identity

Maintain consistent communication with the New York City Administration for Children Services (ACS) Division of Child and Family Well-Being team to discuss progress and ensure that all contractual responsibilities are being adhered to

Leverage additional resources through in-kind donations, pro-bono services, and additional funding opportunities

Support ongoing quality assurance and quality improvement to assess the FEC impact and ensure fidelity to frameworks of equity, co-design, Appreciative Inquiry (AI), and protective factors by working with FEC members, ACS representatives, contracted agency staff, and/or consultants

Participate and engage the FEC team in learning collaboratives facilitated by ACS with other FEC teams from across the city

Participate in SIJC all-staff meetings, committees, and staff development activities

Attend SIJC/FEC events or community meetings after hours or on weekends

Additional tasks as necessary

Qualification

Community OrganizingSupervisory ExperienceProject ManagementCultural CompetencyBilingual English/SpanishAdvocacy SkillsCollaboration SkillsInterpersonal SkillsFacilitation Skills

Required

A Master's degree and five years of professional experience, or a Bachelor's degree and seven years of professional experience, or a high school diploma and at least eleven years of professional experience is required

Experience with project management, developing internal policies, allocating resources, and managing staff towards deadlines and performance goals required

Candidate should have a track record of engaging in on-the-ground community-based work and must embody and create a welcoming culture of creativity, flexibility, community and social justice

Relevant experience includes managerial and/or leadership roles in community organizing, community-led programs, coalitions, or other community-driven service delivery

Candidates should be from or have deep connection with the community they will be serving

Preferred

Equivalent lived experience is strongly preferred

3-4 years of relevant supervisory experience is preferred

Bilingual English/Spanish is strongly preferred

Knowledge of, lived experience in, and commitment to the FEC community

Outstanding community organizing, collaboration, and advocacy skills

Knowledge of one or more of the FEC frameworks (equity, co-design, Appreciative Inquiry, Family Protective Factors) or other frameworks/approaches with similar components

Knowledge of – and commitment to – the Staten Island Northshore communities

Management skills in collaborative team environments that includes supporting paid and volunteer team members, managing budgets, and monitoring milestones and outcomes

Commitment to and ability to implement strategies related to cultural competency, equity, and diversity and inclusion

Strong interpersonal skills, facilitation skills, and the ability to connect with people with diverse and intersecting identities

Ability to perform multiple tasks effectively in a fast-paced, challenging, and constantly changing environment