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MGM Resorts International · 17 hours ago

Assistant Mutuel Manager- MGM Northfield Park

Northfield, OH

Full-time

Onsite

Entry, Mid Level

2+ years exp

MGM Resorts International is a leading entertainment company seeking an Assistant Mutuel Manager to support the Money Room and Mutuel Department. The role involves managing staff, overseeing operations, and ensuring guest satisfaction during simulcasting days.

GamblingHospitalityResorts

Responsibilities

Responsible for initial screening, hiring, onboarding, and ongoing training and coaching of mutuel and/or program staff

Oversee scheduling, counseling, and discipline of employees

Serve as manager on duty during simulcasting days, supervising mutuel teller staff while ensuring the satisfaction of team members and guests

Supervise the daily operations of the money room and mutuel/and or program department, making appropriate operational decisions in the absence of the Mutuel Manager

Assist in determining daily shift schedules and make adjustments as needed based on business demands

Review team productivity on daily tasks, including total transactions and over/shorts; provide coaching and training to ensure compliance with all department policies

Set post times to ensure maximum wagering between multiple tracks

Accurately complete daily paperwork and reports for both the Mutuel and Money Room departments

Report and resolve equipment malfunctions, such as Tote, TV, and Self-Serve machines

Assist in maintaining and balancing safes in the Money Room

Create, produce, and sell daily programs for live racing and simulcast tracks