Dana-Farber Cancer Institute · 10 hours ago
Principal IS Application Analyst
Boston, MA
Full-time
Onsite
Senior Level, Lead/Staff
$128K/yr - $142K/yr
8+ years expDana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. The Principal IS Application Analyst will support the Information Services department by leading application deployment, configuration, and maintenance while focusing on optimizing operational efficiency and patient safety through process improvements and interdisciplinary collaboration.
CommunitiesHealth CareHealth DiagnosticsHospitalNon ProfitOncology
Responsibilities
Conduct thorough evaluations of current software applications to assess functionality, performance, and user satisfaction
Identify and document shortcomings or areas for improvement within existing applications to better meet organizational needs
Serve as the top technical and functional subject-matter expert; resolve the highest-severity incidents, perform root cause analysis, and implement preventative controls and resiliency patterns
Own enterprise-level application domains and cross-application architecture; define and steward standards for configuration, integrations, data, security, testing, and release management
Translate business strategy into application roadmaps; partner with product owners and business leaders to prioritize portfolio and backlogs based on value, risk and feasibility
Work closely with customers to define business needs and develop project work approach, scope and timeline to meet both system and operational objectives
Participate in IS and clinical department projects, system upgrades and system enhancements utilizing standard project lifecycle tools and methodologies
Lead and supports process improvement and new technology initiatives
Continual evaluation of existing workflows to identify inefficiencies and areas of improvement
Explores external vendors and internal resources for improvement opportunities surrounding clinical department applications, and operational support
Define and track KPIs/OKRs for application performance, reliability, and adoption; champion continuous improvement and post-implementation value realization
Collaborate to design and implement training and professional development activities so that work is conducted in thoughtful planned manner
Triage and prioritize training requests and recommend appropriate instructional methods such as individual or group instruction, lectures, online learning, hands-on workshop, or printed materials
Serve as Administrator for online learning management system (e.g. HealthStream). May include managing accounts, creating and maintaining online courses and curricula, running and analyzing reports, and leading troubleshooting when necessary
Manage vendor relationships for critical platforms; evaluate solutions, influence vendor roadmaps, oversee escalations, and ensure contractual SLAs and support models meet business needs
Align support efforts with organizational IT and clinical operations
Qualification
Required
Bachelor's Degree in Information Systems, Computer Science, Healthcare Informatics, or a related field required
8+ years of direct experience with applications in a healthcare or Radiation Oncology or Radiology setting required
Deep expertise across multiple enterprise applications and modules, including advanced configuration, workflow design, and end-to-end solution integration
Skilled at managing and implementing change, particularly in quality improvement or process improvement initiatives
Operate with high autonomy, set direction and practices, mentor others, and drive adoption across teams; translate strategy into executable roadmaps and measurable outcomes
Excellent interpersonal, verbal and written communications skills to effectively work with various hospital departments, end users, senior leadership and IT department support teams
Comfort with ambiguity, rigorous impact/risk analysis, and making clear trade-offs that balance speed, cost, risk, and quality
Proficient in Microsoft Office applications and scheduling tools (e.g: Microsoft Project or Smartsheet)
Preferred
Master's Degree preferred
Experience with business process improvement, system-to-system interfaces, troubleshooting, and application upgrades preferred
Company
Dana-Farber Cancer Institute
Dana-Farber Cancer Institute is a center dedicated to carrying out adult and pediatric cancer treatment activities and advanced research.
1001-5000 employees
H1B Sponsorship
Dana-Farber Cancer Institute has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (191)
2024 (145)
2023 (155)
2022 (139)
2021 (105)
2020 (113)
Funding
Current Stage
Late StageTotal Funding
$88.08MKey Investors
Elaine and Eduardo Saverin FoundationThe DeGregorio Family FoundationLlama
2025-11-24Grant· $20M
2025-05-06Grant· $1M
2024-09-24Grant· $0.5M
Leadership Team
Edward Benz
CEO
Recent News
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2025-12-29
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2025-12-16
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