Dana-Farber Cancer Institute · 9 hours ago
Cell Therapy Donor Services Collection Specialist
Boston, MA
Full-time
Onsite
Entry, Mid Level
$64K/yr - $75K/yr
2+ years expDana-Farber Cancer Institute is a leader in life-changing breakthroughs in cancer research and patient care. The Cellular Therapies Donor Services Specialist facilitates donor identification and collection processes for patients undergoing stem cell transplants, ensuring a smooth experience for both donors and recipients while adhering to regulatory standards.
CommunitiesHealth CareHealth DiagnosticsHospitalNon ProfitOncology
Responsibilities
Identify suitable donor options for patients through family and/or donor registries, including domestic and international sources. Assess patient needs, therapy plan, and timing to ensure alignment with donor plan
Responsible for comprehensive understanding of HLA donor search algorithms and other non-HLA factors, such as ABO, age and CMV status
Analyze donor searches and apply current donor selection algorithms and strategies
Responsible for the facilitation of the work up, collection, and acquisition of the stem cell product
Perform product labeling verifications and courier hand off for donor registry
Serve as donor advocate and primary point of contact for potential donors, providing ongoing support throughout the process
Manage donor evaluations, including medical assessments and laboratory testing
Provide comprehensive education to donors about the donation process, potential risks, and benefits
Register donors in EMR and assign appropriate insurance coverage for accurate billing
Conduct donor health screening (advanced). Collect donors’ medical health history information and assess medical conditions and non-medical factors to determine further donor participation
Manage donor testing (blood typing, HLA typing, and physical exams) to assess suitability
Coordinate and schedule bone marrow or stem cell collection procedures, working with multidisciplinary care teams and donor registries
Monitor the status of the donor collection process, ensuring that all necessary documentation and regulatory compliance requirements are met
Attend Bone Marrow Harvest Procedures to ensure all procedures and documentation are competed accurately
Ensure all necessary donor documentation is submitted and processed in a timely manner
Manage the analytical, logistical, and administrative Donor Services operations of allogeneic donor cellular therapies
Utilize critical thinking and solution-based approaches to address situations and navigate the nuances of each individual case
Act as the liaison between transplant center, donor registries, donors, recipients, facilities, and the clinical transplant team
Develop timetables with the clinical team to support the patient and donor’s progress through complex therapies
Provide timely updates via email or in weekly clinical review meetings to the transplant team regarding donor status including progress, challenges, and adjustments
Ensure compliance with all regulatory bodies (e.g., FDA, AABB, FACT, NMDP) related to donor screening, collection, and processing
Collaborate with multidisciplinary teams to optimize outcomes and support operational improvements efforts
Maintain databases and systems related to donor information, ensuring accuracy and confidentiality
Triage cases in a time sensitive manner, which may be subject to emergency contact of clinical team
Qualification
Required
Associates Degree required
2 years of experience in a patient care, healthcare administration, or clinical operations role in a complex healthcare environment required
Knowledge of FACT, NMDP & DFCI donor testing requirements and procedures, as well as donor suitability and eligibility
Comprehensive knowledge of HLA typing, HLA antibody and donor search algorithms
Excellent verbal and written communication skills to effectively interact with healthcare professionals, patients, and donors
Demonstrated ability to work in highly regulated environments, following strict guidelines, such as clinical trials or complex medical systems
Ability and willingness to work effectively in a collaborative interdisciplinary team model
Must be detail-oriented with strong problem solving and decision-making skills
Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously in a fast-paced environment
Compassionate and empathetic approach when engaging with donors and their families
Knowledge of regulatory guidelines related to bone marrow donation and transplant processes
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Ability to always maintain confidentiality and professionalism
Willingness to engage in efforts to support an inclusive culture and workplace
Preferred
Bachelor's Degree in Healthcare Administration, Health Sciences or similar field strongly preferred
Proficient in DFCI/BWH/CHB clinical systems as applicable to the position
Company
Dana-Farber Cancer Institute
Dana-Farber Cancer Institute is a center dedicated to carrying out adult and pediatric cancer treatment activities and advanced research.
1001-5000 employees
H1B Sponsorship
Dana-Farber Cancer Institute has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (191)
2024 (145)
2023 (155)
2022 (139)
2021 (105)
2020 (113)
Funding
Current Stage
Late StageTotal Funding
$88.08MKey Investors
Elaine and Eduardo Saverin FoundationThe DeGregorio Family FoundationLlama
2025-11-24Grant· $20M
2025-05-06Grant· $1M
2024-09-24Grant· $0.5M
Leadership Team
Edward Benz
CEO
Recent News
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2025-12-16
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