ServIT Inc · 18 hours ago
Customer Service Dispatcher
Kennesaw, GA
Full-time
Onsite
Entry Level
$17/hr - $17/hr
2+ years expServIT Inc is seeking a reliable and customer-focused Customer Service Dispatcher to join their fast-paced team. The ideal candidate will excel in a high call volume environment, supporting customers, technical teams, and service managers with professionalism and accuracy.
Cloud ComputingConsultingInformation TechnologyIT InfrastructureSoftware
Responsibilities
Handle inbound and outbound calls with professionalism and urgency
Open and update service requests and tickets
Provide timely responses and resolutions to customer inquiries
Maintain exceptional customer service standards to ensure complete customer satisfaction
Qualification
Required
Minimum 2 years of experience with MS Office Suite (Word, Excel), dispatching, and customer service
Strong communication skills—both written and verbal
Excellent phone etiquette and professional demeanor
Organized, detail-oriented, and able to multitask in a fast-paced environment
Self-motivated, dependable, and enthusiastic team player
Reliable transportation and ability to report onsite daily
Professional appearance and conduct
Flexibility to work holiday shifts and extra hours as needed
Preferred
Experience with AutoTask or other service dispatch management software
Company
ServIT Inc
ServIT delivers the solution for hardware, software, or consulting services, business problems, and improve technology.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Christopher M. Bailey
Chief Financial Officer
Company data provided by crunchbase