Covenant Case Management Services ยท 6 hours ago
Compliance Manager
Charlotte, NC
Full-time
Hybrid
Mid LevelCovenant Case Management Services is seeking a Compliance Manager to oversee regulatory compliance and quality assurance within the organization. This role involves collaboration with various departments to ensure compliance with Medicaid and HIPAA regulations while supporting continuous quality improvement initiatives.
Hospital & Health Care
Responsibilities
Maintain and update organizational forms to ensure current and compliant versions are in use
Sign Individual Support Plans in accordance with regulatory and organizational requirements
Ensure NCTracks provider information is accurate and updated as required
Monitor incident reporting training and compliance for new employees
Supervise the Medical Records Coordinator to ensure compliance, organization, and readiness for audits or reviews
Collaborate with CQO and leadership on the creation, revision, and maintenance of organizational policies, procedures, and program handbooks
Participate in and support Quarterly Chart Audits alongside the Quality Management team
Attend and actively participate in Human Rights Committee meetings
Support ongoing quality improvement initiatives related to compliance findings
Work across teams to track admissions, discharges, and related service data
Maintain accurate and up-to-date compliance, intake, discharge, and quality-related spreadsheets
Ensure data integrity and timely reporting for internal and external compliance needs
Review and circulate critical communications received from Managed Care Organizations (MCOs)
Train new employees on Incident Reporting (IR) processes, compliance expectations, and documentation standards
Serve as a compliance resource for staff, providing guidance and clarification on policies, procedures, and regulatory requirements
Qualification
Required
Bachelor's degree in Human Services, Healthcare Administration, Business Administration, or a related field
Experience with NC Medicaid, NC Innovations Waiver, or similar Medicaid-funded services strongly preferred
Knowledge of NCTracks, documentation standards, and compliance regulations
Strong attention to detail, organization, and analytical skills
Proficiency in Microsoft Office (Excel, Word) and electronic documentation systems
Ability to collaborate effectively across departments and communicate clearly with staff at all levels
Preferred
Experience in Quality Management, Compliance, or Regulatory Oversight
Familiarity with CARF standards or accreditation processes
Ability to manage multiple priorities and deadlines
Strong ethical standards and commitment to person-centered services
Qualified Professional status
Company
Covenant Case Management Services
At Covenant Case Management Services (CCMS), we believe every individual deserves to experience a life filled with purpose, dignity, and hope, no matter their challenges.
Founded in 2010
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase