Aston Carter · 6 hours ago
Inside Sales Representative
Cleveland, OH
Contract
Onsite
New Grad, Entry Level
$15/hr - $15/hrAston Carter provides world-class corporate talent solutions and is seeking an Inside Sales Representative. In this role, you will assist customers with inquiries, schedule appointments, and provide service updates while maintaining professionalism and accuracy in a fast-paced environment.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Handle inbound calls to assist customers with inquiries, appointment scheduling, and service updates
Make outbound follow-up calls to confirm appointments and gather additional information
Provide scripted product knowledge across multiple home improvement categories
Accurately and efficiently enter customer data into CRM systems
Identify opportunities to connect customers with sales representatives
Escalate complex inquiries to higher-level agents or supervisors as appropriate
Maintain professionalism, empathy, and enthusiasm in a fast-paced call environment
Deliver exceptional customer experiences on every interaction
Consistently meet or exceed call handling, scheduling, and accuracy targets
Demonstrate reliability through consistent attendance and punctuality
Maintain high standards of data entry accuracy and compliance with standard operating procedures
Qualification
Required
Sales
Customer service
Outbound calls
Data entry
Inbound call handling
Inside sales support
Customer service oriented
Sales driven
Goal-oriented
Ability to handle objections at high volume
Schedule planning
Handle inbound calls to assist customers with inquiries, appointment scheduling, and service updates
Make outbound follow-up calls to confirm appointments and gather additional information
Provide scripted product knowledge across multiple home improvement categories
Accurately and efficiently enter customer data into CRM systems
Identify opportunities to connect customers with sales representatives
Escalate complex inquiries to higher-level agents or supervisors as appropriate
Maintain professionalism, empathy, and enthusiasm in a fast-paced call environment
Deliver exceptional customer experiences on every interaction
Consistently meet or exceed call handling, scheduling, and accuracy targets
Demonstrate reliability through consistent attendance and punctuality
Maintain high standards of data entry accuracy and compliance with standard operating procedures
Preferred
Driven and sales-driven mindset
Ability to deliver exceptional customer experiences
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
Aston Carter
Aston Carter is a staffing and recruiting company providing risk and compliance services.
Founded in 1997
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-31Acquired
Leadership Team
Juan Pablo McCausland-PHR, CDP
Human Resources Business Partner
Sherry Guevara
Regional Human Resources Partner-West Region
Recent News
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