The Hillman Group · 2 hours ago
Full Time Field Service Technician
Nashville, TN
Full-time
Onsite
Entry Level
$20/hr - $24/hr
1+ years expThe Hillman Group is seeking a Full Time Field Service Technician for their Robotics and Digital Solutions Division. The role involves servicing and maintaining kiosks across a designated territory, ensuring operational efficiency and customer satisfaction.
Consumer GoodsRetail
Responsibilities
Re-stock and perform routine service on kiosks as needed (determined by demand at the machine, or schedule)
Perform on-call repairs or adjustments to the machine when the machine goes out of order
New kiosk Installations or swap newer kiosks of machines in the local area
Monitor machines in territory daily for issues and contact stores to resolve connectivity or power issues
Keep track of inventory for re-stocking machines that are in Kiosk Tech’s possession
Grow revenue in territory by optimizing machine locations, uptime, product mix, store relationships, etc
Qualification
Required
High School Diploma or GED
Experience with tools and troubleshooting mechanical problems
Ability to read, write and speak fluent English to include technical 'jargon'
Computer literacy, including knowledge of Microsoft Word, Microsoft Excel, and Outlook
Ability to always represent Hillman professionally
Ability to work weekends when required
Must have an excellent driving record with a valid driver's license
Clean driving record is mandatory
Must have reliable transportation with automobile insurance
Must have a reliable cell phone
Preferred
Background in electromechanical repair and maintenance
Prior experience in retail merchandising, field operations and customer service
A minimum of 1-3 years of experience in a similar profile
Benefits
World Class Benefit plans include Health, Dental, Life-, Short- and Long-term disability insurance as well as a 401k plan!
Wellness Program
Employee Stock Purchase Plan
Vacation/Paid Time Off/Sick Days/Floating Holidays
Company
The Hillman Group
Hillman Solutions Corp.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$575M2023-02-28Post Ipo Secondary· $200M
2021-07-15Post Ipo Equity· $375M
2021-07-15IPO
Leadership Team
Jon Michael Adinolfi
Chief Operating Officer
Dominic Sierra
Human Resources Business Partner
Recent News
2025-08-05
2025-08-05
Google Patent
2025-05-04
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