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maurices · 17 hours ago

Client Technologies Engineer

Duluth, MN

Full-time

Onsite

Mid Level

$65K/yr - $80K/yr

3+ years exp

Maurices is a women’s apparel retailer that celebrates feel good fashion for real life. The Client Technologies Engineer will be responsible for the secure, reliable, and efficient operation of end-user computing and Microsoft 365 collaboration services, ensuring device lifecycle management and compliance with security standards.

E-CommerceFashionRetail

Responsibilities

Own day‑to‑day administration, configuration, and health of Microsoft Intune, SCCM, and Jamf Pro platforms

Manage device and app policies via Intune (Endpoint Manager), including compliance, configuration profiles, and conditional access

Perform day-to-day administration of EUC devices (Windows, macOS, iOS) including provisioning, configuration, and patching

Execute Installations, Moves, Adds, and Changes (IMACs) for hardware and software

Build, test, and publish application packages, configuration baselines, and scripts

Design and maintain Windows Autopilot and ABM/DEP zero‑touch provisioning for Windows and Apple devices

Own patch orchestration using phased rings and maintenance windows

Implement and tune device compliance and conditional access in concert with Security/Entra ID

Provide Level 2 troubleshooting for device incidents and escalate complex issues as needed

Maintain accurate hardware/software inventory and ensure compliance with security baselines

Assist with VIP support and coordinate with vendors for escalations

Partner with Security on vulnerability findings and operationalize remediation

Configure and manage tenants, subscriptions, and service settings in Microsoft 365 Admin Center Exchange, Teams, SharePoint, and related collaboration tools

Provision/deprovision users, groups, and roles; maintain least‑privilege access; manage license assignment and optimization

Maintain MFA, SSPR, Conditional Access, and role‑based access control (RBAC)

Administer Exchange Online mail flow, transport rules, anti-spam/anti-phishing, mailbox quotas, distribution lists, and mailbox policies

Collaborate with email security team and assist with compliance/e-discovery requests

Evaluate new Microsoft features, perform pilots, and coordinate rollouts

Provide Level 2 support for email and collaboration incidents, including mobile device connectivity

Document processes and maintain knowledge articles for common issues

Monitor system health and performance for EUC and M365 platforms

Participate in on-call rotation for priority incidents

Contribute to projects involving endpoint modernization and collaboration enhancements

Maintain runbooks, change plans, and user-facing guides

Maintain accurate hardware and software inventories across platforms

Create and maintain standard desktop configurations and gold images

Provide enablement/training to the extended support team

Support audits and ensure adherence to regulatory, legal, and corporate policies; maintain documentation and evidence for controls

Qualification

Microsoft IntuneSCCMJamf ProMicrosoft 365PowerShellBashActive DirectoryDevice Security HardeningCommunicationCollaborationAdaptabilityAttention to Detail