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Williams-Sonoma, Inc. · 2 hours ago

Full Time Selling Associate - Design Studio - Birkdale Village

Huntersville, NC

Full-time

Onsite

Entry Level

1+ years exp

Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. They are seeking a Full Time Selling Associate for their Design Studio to inspire customers in their home design journey and assist in completing sales. The role involves providing design consultations, maintaining product knowledge, and ensuring exceptional customer service.

Retail

No H1B

Responsibilities

Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales

Perform productive in-home consultations including the ability to accurately measure and assess the client's living space

Create and present design plans based on client's needs, style, preferences and living space

Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals

Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders

Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Qualification

Design expertiseCustomer service experienceClientelingCommunication skillsProduct knowledge

Required

Strong communication, clienteling and customer follow-up skills

Ability to complete and coordinate complex large orders within a variety of sales channels

Proven ability to prioritize and handle multiple tasks simultaneously

1-2 years of customer service and retail sales experience

Must be able to be mobile on the sales floor for extended periods of time

Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques

Full time associates are expected to have open availability to meet the needs of the business

Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday)

For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required

Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday)