Trans Lease, Inc. ยท 9 hours ago
Service Writer - Medium Duty
Brighton,CO,US
Full-time
Onsite
Entry, Mid Level
$26/hr - $30/hrTranswest is a company that provides automotive services, and they are seeking a Service Writer to act as the liaison between the customer and the service department. The Service Writer will coordinate with customers, create accurate Repair Orders, and ensure smooth communication between clients and mechanics.
FinanceFinancial ServicesLeasing
Responsibilities
Listen to the customer description of the problems or service needed
Determine the type of service required and prepare a service order
Engage in upsells and promotions for additional equipment and services
Obtain customer authorization and signatures for all repairs
Present the repair order to Foreman for dispatch
Prepare and present the customer with quotes for all repairs
Communicate with the customer and Foreman during repairs
Work with the Foreman to ensure the repair is completed
Prepare and invoice Repair Order (RO)
Contact the customer for pick up or delivery
Ensure that Secured Payment is made prior to releasing serviced vehicles
Keep Uptime Pro updated as needed (Freightliner Elite Support locations)
Answer service calls
Additional duties as assigned
Qualification
Required
High School diploma or equivalent
Valid driver's license
Good standing MVR
Ability to obtain a CDL within 90 days of employment (diesel service department)
Ability to multi-task
Detail oriented
Previous experience as a service writer or advisor required
Excellent verbal and communication skills
Ability to work any shift, including nights
Ability to successfully complete a General Abilities Assessment and pass a post-offer background check, physical and drug screening
Preferred
Knowledge of diesel engines, gas engines, drivetrain and suspension is a plus
Heavy and medium duty truck industry experience is a plus
Benefits
Medical, Dental, and Vision Insurance
Life (Voluntary and Employer Paid) and Disability Insurance
401(K) with company match beginning with your first contribution.
HSA and/or FSA, as applicable
Paid Time Off, Sick Time, and Company Paid Holidays
Employee Car Discount Program
Company
Trans Lease, Inc.
Since 1991, our vision at Trans Lease has been to simplify the financial process to help businesses grow through personalized service and funding solutions.
Founded in 1991
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase