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Domino's · 10 hours ago

Customer Service Rep(08315) - 3430 Ocean View Blvd

Glendale, CA

Full-time

Onsite

New Grad, Entry Level

Domino's is a well-known pizza delivery and carryout chain. They are seeking a Customer Service Representative/Driver who will be responsible for operating equipment, preparing products, processing orders, and ensuring cleanliness in the facility.

Restaurants

H1B Sponsor Likely

Responsibilities

Operate all equipment

Stock ingredients from delivery area to storage, work area, walk-in cooler

Prepare all products

Use all proprietary technology

Receive and process telephone orders

Take inventory and complete associated paperwork

Clean equipment and facility approximately daily

Responsible for continued on the job training for any and all new products

Must have good communication Skills

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person

Qualification

Customer serviceOrder processingBasic math skillsComputer skillsCommunication skillsTeamworkTime managementProblem-solving

Required

Must have good communication Skills

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)

Must be able to make correct monetary change

Verbal, writing, and telephone skills to take and process orders

Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately with speed

Ability to enter orders using a computer keyboard or touch screen

Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks

In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas

Sudden changes in temperature in work area and while outside

Fumes from food odors

Exposure to cornmeal dust

Cramped quarters including walk-in cooler

Hot surfaces/tools from over up to 500 degrees or higher

Sharp edges and moving mechanical parts

Talking and hearing on the telephone

Near and mid-range vision for most in-store tasks

Depth perception

Ability to differentiate between hot and cold surfaces

The ability to direct activities, perform repetitive tasks, work along and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

Most tasks are performed from a standing position

Walking surfaces include ceramic tile 'bricks' with linoleum in some food process areas

Height of work surfaces is between 36” and 48”

Walking is generally in short distances for short durations

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'

Cases are usually lifted from floor and stacking onto shelves up to 72” high

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store

Trays of pizza dough are carried three at a time over short distances and weigh approximately 12 pounds per tray

During delivery, carry pizzas, sides, and beverages while performing 'walking' and 'climbing' duties

Pushing is performed to move trays which are placed on dollies

A stack of trays on a dolly is approximately 24”-30” and requires a force of up to 7.5 pounds to push

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance

During delivery of product, navigation of five or more flights of stairs may be required

Forward bending at the waist is necessary at the pizza assembly station

Toe room is present, but workers are unable to flex their knees while standing at this station

Duration of this position is approximately 40-45 seconds at a time, repeated continuously during the day

Forward bending is also present at the front counter when stocking ingredients

Performed occasionally to stock shelves and to clean low areas

Reaching is performed continuously; up, down, and forward

Workers reach above 72” occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel or washing dishes

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones

Eye-hand coordination is essential

Use of hands is continuous during the day

Frequently activities require use of one or both hands

Shaping pizza dough requires frequent and forceful use of forearms and wrists

Workers must manipulate a pizza peel when removing a pizza from the oven, and when using the rolling cutter

Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes

Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes

Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel

All employees must use any and all Domino's technology implemented by the Company

All drivers must use the Driver app

All CSR must make use of the Dominos Digital Shoulder surf (DSS)

All employees must use the Domino's Car Side Delivery

Company

Domino's

Glassdoor3.5

Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time.

Founded in 1960

Ann Arbor, MI, US

10001+ employees

https://biz.dominos.com/

H1B Sponsorship

Domino's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (43)

2024 (40)

2023 (34)

2022 (53)

2021 (42)

2020 (32)