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The Village Network · 5 hours ago

HR Benefits Specialist

Wooster, OH

Full-time

Onsite

Entry Level

$52K/yr - $64K/yr

2+ years exp

The Village Network has been providing compassionate treatment to support the behavioral, physical and emotional health of children and families since 1946. The HR Benefits Specialist will manage employee benefits, HR systems, onboarding, wellness, and compliance programs, while promoting a culture of empathy and employee well-being.

Child CareHealth CareTherapeutics

Responsibilities

Serve as a primary point of contact for employee benefits enrollment and related inquiries. Ensure communication is clear, accessible, and delivered in a supportive manner that honors employee privacy and needs

Manage the end-to-end process of benefits enrollment and life event changes, maintain internal wellness programs, and process internal benefit requests outside of HRIS system (e.g. EAP, LSA, Teladoc, and others)

Provide timely, empathetic, and solution-oriented responses to employees

Facilitate benefits-related portions of employee onboarding, including guidance on navigating the HRIS and vendor portals. Ensure employees feel welcomed, supported, and well-informed

Administer FMLA/ADA processes in a trauma-informed and compliant manner, recognizing the sensitivity and confidentiality of medical and personal leave circumstances

Maintain and update employee records and benefits data within HRIS and other databases, ensuring accuracy, confidentiality, and trust

Process vendor invoices monthly as well as other miscellaneous invoices ensuring accuracy and timeliness; generate reports; identify efficiencies that reduce administrative burden and support overall organizational effectiveness

Support administrative safety processes by collaborating with internal committees, coordinating workers’ compensation documentation, and identifying safety improvements in alignment with wellness and psychological safety standards

Assist with internal and external audits by gathering documentation in a timely, organized, and trauma-sensitive fashion

Support the HR Supervisor- Benefits and Leave Management in ensuring regulatory compliance (e.g., ADA, EEO, ERISA, FLSA, FMLA) and contribute to the review and revision of policies and procedures with a trauma-informed lens

Promote inclusion, equity, and belonging in all HR functions. Proactively listen to staff concerns and collaborate on solutions that reflect mutual respect and shared accountability

Provide day-to-day administrative support to the HR Supervisor- Benefits and Leave Management and HR team, including assisting with research, special projects, and operational improvements

Identify and implement administrative efficiencies that support the HR Supervisor- Benefits and Leave Management in managing workload effectively

Maintain thorough documentation, logs, forms, and internal HR records as needed with attention to detail and data integrity

Deliver exceptional internal and external customer service with a focus on building trust and maintaining supportive employee relationships

Perform general HR administrative functions including scanning, filing, data entry, correspondence, supply management, and mail distribution

Fulfill additional duties and support other team members and leadership as needed

Qualification

HRIS proficiencyBenefits administrationCEBS certificationPHR certificationSHRM-CP certificationEmpathyService-orientedCommunication skillsProblem-solvingAttention to detail

Required

Associate's degree in human resources, Business Administration, or related field; or minimum of 2 years relevant HR experience

Demonstrates empathy, discretion, and cultural humility when working with confidential and sensitive matters

Ability to manage multiple priorities, problem-solve collaboratively, and meet deadlines while remaining grounded in compassion and clarity

Strong communication skills—both oral and written—with an emphasis on inclusive, non-judgmental, and people-centered interactions

Familiarity with HRIS and ATS platforms, with ability to learn new systems and processes quickly

Demonstrated proficiency in Microsoft Office Suite and general technology platforms

Approachable, supportive, and highly service-oriented; committed to co-creating a safe and empowering employee experience

Able to take initiative, think critically, and work independently within defined procedures

Must maintain a valid Ohio driver's license and be insurable per agency policy. Occasional travel to multiple sites is required

Preferred

CEBS, PHR and/or SHRM-CP certification is preferred but not required

Benefits

Competitive salaries and great benefits including a 403(b) plan with both a 5% company contribution and 50% match of the first 7% after 1 year of service.

232 hours ( YES 29 DAYS! ) of PTO offered in the first year in addition to 6 paid holidays for fulltime employees with potential for PTO buy back for unused time.

TVN paid out a 6% annual salary bonus and over 80 hours of PTO buyback this fiscal year and has a 12-year history of providing annual bonus and PTO buybacks!

TVN offers a generous retirement contribution and contributed nearly $1.5 million into employee 403(b) accounts this fiscal year!

Advancement Opportunities: The Village Network is a growing organization and we aim to promote from within.