Dana-Farber Cancer Institute · 17 hours ago
Manager of Pharmacy Analytics and System Support
Boston, MA
Full-time
Onsite
Mid, Senior Level
$134K/yr - $151K/yr
5+ years expDana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. The Manager of Pharmacy Analytics and System Support is responsible for leading a team of data analysts and first-line systems support staff, optimizing pharmacy operations, and ensuring compliance with regulatory requirements.
CommunitiesHealth CareHealth DiagnosticsHospitalNon ProfitOncology
Responsibilities
Lead, mentor, and manage a team of pharmacy data analysts and first-line systems support staff, fostering a culture of collaboration, accountability, and continuous improvement
Oversee the development and delivery of pharmacy-specific data analytics projects, including medication utilization trends, inventory management, patient safety metrics, and operational efficiency reports
Manage the day-to-day operations of the first-line systems support team, ensuring timely resolution of technical issues related to pharmacy systems, such as electronic health records (EHR), pharmacy management systems, and automated dispensing systems
Collaborate with pharmacy leadership and clinical staff to identify data and technology needs, translating them into actionable plans for the team
Develop and implement processes, tools, and best practices to improve the efficiency and effectiveness of both data analytics and systems support functions within the pharmacy department
Ensure compliance with pharmacy-specific regulatory requirements, including HIPAA, DEA, and state board of pharmacy regulations, in all data and system-related activities
Prepare and present reports on team performance, project progress, and key insights to pharmacy leadership and other stakeholders
Act as a liaison between the pharmacy department and IT teams to ensure seamless integration and functionality of pharmacy systems
Hires, develops, and manages staff to achieve organizational goals
Sets clear expectations, delivers feedback, and monitors performance for quality, efficiency, and compliance with policies and procedures
Mentors staff, fosters career growth, and cultivates a positive and productive work environment
Qualification
Required
Bachelor's degree Data Science, Pharmacy, Information Technology, Healthcare Administration, or a related field
Minimum of 5 years of experience in data analytics, IT support, or a related field, with at least 2 years in a leadership role, preferably in a pharmacy or healthcare setting
Strong leadership and team management skills, with experience supervising technical staff in data analytics and IT support roles, preferably in a healthcare or pharmacy setting
Proficiency in data analytics tools and platforms (e.g., SQL, Python, R, Tableau, Power BI) and a solid understanding of data visualization and reporting best practices
Familiarity with pharmacy systems and technologies, such as electronic health records (EHR), pharmacy management systems, automated dispensing systems, and inventory management tools
Knowledge of pharmacy operations, including medication dispensing workflows, inventory management, and regulatory compliance requirements
Excellent problem-solving and critical-thinking skills, with the ability to analyze complex issues and develop effective solutions
Strong communication and interpersonal skills, with the ability to convey technical concepts to non-technical pharmacy staff and leadership
Proven ability to manage multiple priorities, meet deadlines, and adapt to changing business needs in a fast-paced healthcare environment
Knowledge of data governance, data security, and compliance standards, particularly as they relate to HIPAA and patient privacy
Preferred
Experience with project management methodologies and tools (e.g., Agile, Scrum, Jira, Trello) is a plus
Company
Dana-Farber Cancer Institute
Dana-Farber Cancer Institute is a center dedicated to carrying out adult and pediatric cancer treatment activities and advanced research.
1001-5000 employees
H1B Sponsorship
Dana-Farber Cancer Institute has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (191)
2024 (145)
2023 (155)
2022 (139)
2021 (105)
2020 (113)
Funding
Current Stage
Late StageTotal Funding
$88.08MKey Investors
Elaine and Eduardo Saverin FoundationThe DeGregorio Family FoundationLlama
2025-11-24Grant· $20M
2025-05-06Grant· $1M
2024-09-24Grant· $0.5M
Leadership Team
Edward Benz
CEO
Recent News
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