PowerPay · 15 hours ago
Client Account Representative
151 S Warner Rd, Wayne, PA 19087, USA
Full-time
Onsite
New Grad, Entry LevelPowerPay is a financial technology company specializing in various vertical markets. They are seeking a Client Account Representative to join their operations team and help ensure a positive client experience through effective communication and support.
Consumer LendingFinanceFinancial ServicesFinTech
Responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers
Inbound and outbound calls to address customers’ questions about products and services
Communicating with customers through various channels
Keeping records of customer interactions, transactions, comments, and complaints
Acknowledging and resolving customer complaints
Act as the primary point of contact for clients and serve as a liaison between internal teams and clients
Qualification
Required
Strong customer management skills
Strong computer, phone and active listening skills
Excellent communication skills
Good business acumen
Desire to work hard and enjoys a challenge
Ability to multitask, prioritize, and manage time effectively
Customer focused mentality
Detail Oriented
Organized
Preferred
Bachelor's degree desired
Previous experience in loan or mortgage industry helpful
Benefits
Team-centric company culture
Growth Opportunities
Company
PowerPay
PowerPay is a digital lending platform specializing in low rate financing for sectors like home improvement, healthcare, and solar.
Founded in 2017
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$460M2025-04-14Debt Financing· $400M
2024-10-29Debt Financing· $60M
Leadership Team
Michael Petrakis
CEO
David Haas
Co Founder - Exited
Recent News
2025-10-17
Seattle TechFlash
2025-08-19
2025-08-13
Company data provided by crunchbase