Operation Smile · 5 hours ago
Vice President, Marketing & Communications
Operation Smile Inc is a mission-driven organization focused on global health. The Vice President, Marketing & Communications will lead the global marketing and communications efforts, ensuring the organization's brand and strategy are effectively communicated across all channels.
Health CareMedicalNon Profit
Responsibilities
Develop and lead the implementation of annual and multi-year global marketing and communications plans aligned with OSI’s strategic priorities and brand framework
Ensure all initiatives reflect consistent application of brand, tone, and values—while allowing for regional and local adaptation
Serve as a trusted advisor to senior leadership, integrating marketing strategy across departments and global initiatives
Direct a multi-disciplinary, globally dispersed MarCom team across Content & Storytelling, Creative Services, Brand, Communications, and Digital
Build and sustain a high-performing team culture emphasizing collaboration, accountability, and innovation
Establish and monitor performance metrics and KPIs to measure impact and continuously improve outcomes
Oversee day-to-day execution of campaigns, digital initiatives, and media engagement
Ensure timely delivery and quality of marketing activations that support fundraising, advocacy, and program impact worldwide
Partner with Global Development/Fundraising teams to strengthen donor engagement through storytelling, campaign strategy, and audience segmentation
Collaborate with regional and program teams to adapt global messaging to reflect local language, culture, and context
Serve as a bridge between brand strategy and field-level implementation to ensure alignment and cohesion
Guide the evolution of OSI’s digital presence, including website, social channels, and paid media strategies
Support earned media efforts and maintain relationships with journalists and influencers to elevate global visibility
Leverage data analytics to evaluate impact, optimize engagement, and inform future strategy
Qualification
Required
15+ years of progressive leadership experience in marketing, communications, or media—preferably within a global, mission-driven organization
Demonstrated success managing complex global campaigns with distributed teams and diverse stakeholders
Deep knowledge of integrated marketing strategy, content development, digital ecosystems, and brand governance
Background in marketing, media, or public affairs a strong advantage
Commitment to equity, inclusion, and ethical storytelling
Mission-driven and passionate about advancing global health impact
Highly collaborative, with the ability to inspire and mobilize teams
Adaptable and resourceful, comfortable navigating ambiguity and change
Proactive leader who combines big-picture thinking with hands-on execution
Benefits
401(k) plan, featuring Safe Harbor and employer matching
All-in-one health plans! We've got your health, pharmacy, dental, and vision needs covered for you and your loved ones
100% paid premiums for life and AD&D insurances
Flexible time off and celebrate with company-paid holidays
Flexible work arrangements that fit your lifestyle, with remote, on-site, and hybrid work arrangements
Opportunities to participate in international medical trips, community outreach, and global health initiatives
Company
Operation Smile
Operation Smile is an international children's medical charity that performs safe.
Funding
Current Stage
Late StageRecent News
2025-11-20
Bangkok Post
2025-11-11
Company data provided by crunchbase