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KYYBA Inc · 21 hours ago

Training Administrator/Coordinator III - Marketing

Wichita, KS

Full-time

Onsite

Mid Level

KYYBA Inc is a company that specializes in training administration and support. They are seeking a Training Administrator/Coordinator III to perform various tactical tasks to support training activities, including managing web-based learning systems and coordinating training programs.

AutomotiveConsultingStaffing Agency

H1B Sponsor Likely

Responsibilities

Performs a variety of tactical tasks to support training activities such as support web-based learning systems, Information Technology (IT), computer software or hardware, and coordinating training programs

Duties can be complex and deal with technical support, critical administrative tasks, coordinating facility logistics/equipment/training aids and maintaining information in various systems and interaction with external business partners

Deal with proprietary or confidential information regarding company and channel partner activities and provide fundamental training relevant to Learning Management System Administration at the channel partner level

Provide a variety of tactical tasks to support training activities like web-based learning systems, information technology, computer software or hardware and coordinating training programs

Support training staff in a variety of ways such as providing support materials, documenting, administering processes, purchasing, or being a resource on specialized training issues

May assist in development and delivery of training to channel partners, company personnel and customers

Works collaboratively with training staff and channel partners, company personnel and customers on issues relating to their support and coordination role within training

Handles telephone support, customer and channel partner phone calls and provides Tier 2 support to resolve issues with channel partners, customers and field personnel

Makes decisions and provides recommendations to Learning Service Provider(s)

Utilizes selected processes and tools to assist instructors and managers in the processing of relevant communications, training materials, and/or reports

Monitors transaction activity on Learning Management System and reconciles revenues and expenses to appropriate course and account and execute the appropriate charge-back method for the user

Assist in marketing or filling classes by analyzing upcoming rosters and provide telemarketing support

Generate reports for supervisors and managers to take appropriate actions

Assist with shipping, deliveries, catering, and service/supplier management for facility operations

Serve as a link between customers, suppliers, and other departments to assure responsiveness to customer and business needs

Manage administrative functions related to invoicing, outside suppliers, procurements/expenditures as it relates to Purchase Orders and budget

Interface with other Company units and departments on issues related to area of responsibility

Manage Training Center assets including Company vehicles; schedule all R4 US and Canada and CDIP classes

Manage R4 Scheduling Form on SharePoint

Qualification

Learning Management SystemTraining CoordinationTechnical SupportReport GenerationOffice CoordinationCommunication SkillsTime ManagementAttention to Detail

Required