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K2 Services · 21 hours ago

iManage & NetDocuments Engineer

United States

Full-time

Remote

Senior Level

5+ years exp

K2 Services is actively recruiting for DMS Engineers across the nation to support and maintain core legal applications. The Senior DMS Engineer will work with clients to install, upgrade, and customize legal DMS systems in both on-premise and cloud-based environments.

ConsultingInformation Technology

Responsibilities

The Senior DMS Engineer will be working with clients to install, upgrade, customize and maintain legal DMS systems in both on premise and cloud-based environments

Design, implement, and configure core iManage modules such as IDOL/RAVN, Comm Server, Share, Drive, SPM, Threat Manager, etc

Design, implement, and configure core NetDocuments modules such as ndMail, ndLink, etc

Perform full DMS cloud migrations

Setup and configure DMS specific tools like Litera, RBRO, MacroAgility, etc

Assist with authentication setup (SSO, MFA, SAML)

Perform mass document imports/exports in/out of DMS

Tier 3 user application support (specifically for iManage and NetDocuments)

Perform data analysis, gather and document user and functional requirements

Troubleshoot workspace creation issues

Integrations with other desktop applications

Troubleshooting on server, workstation or cloud

Perform system administrative functions

Assist with building and adding to documentation

Qualification

IManage Work DMSNetDocumentsWindows ServerSQLActive DirectoryDocument import/export toolsMicrosoft OfficeAdobeLiteraCommunication skills

Required

5 + years working with legal DMS (specifically iManage or NetDocuments)

5+ years' experience with core iManage server applications version 10.x, desktop clients, IDOL/RAVN, iManage. Work, Cloudimanage.com, etc

Must have a working knowledge of Windows Server, SQL, Active Directory, and Microsoft Office

Bachelor's degree in an IT related major

Strong written and verbal communication skills

Knowledge of the following Technical Environments: iManage Work DMS applications (Work Server, Work 10 Desktop, RAVN, SPM, Threat Manager), Legal desktop – e.g. iManage, NetDocuments, Microsoft Office, Adobe, Litera, etc., Document import/export tools (native and third-party)

Preferred

Experience with iManage Share, SPM, TM, third-party add-ons/integrations (server, cloud, and client-based applications) and programming concepts are beneficial

Experience with the deployment of Work 10. Plus, a good understand of the client configuration options and the deployment of those options

Company

K2 Services

K2 Services, LLC is a leading technology-enabled services provider, specializing in IT managed services, unified support and enterprise technology platforms for the legal industry.

Founded in 1989

Chicago, Illinois, USA

201-500 employees