Horizon Air ยท 14 hours ago
Ramp & Customer Service Agent
Missoula, MT
Part-time
Onsite
Entry Level
1+ years expHorizon Air is seeking a Ramp & Customer Service Agent to join their airport teams. This role involves assisting guests with travel needs and performing ramp functions, ensuring a remarkable experience for travelers.
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Responsibilities
Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment
Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing)
Performs aircraft grooming and security searches
Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests)
Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage
Loads and offloads luggage and cargo with the use of conveyor belts
At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction
Performs other duties as assigned
Qualification
Required
Strong written and verbal communication skills
Ability to juggle multiple tasks in a fast-paced environment
Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia
Ability to learn and operate a computerized reservation system
Typing speed of at least 25 WPM
Ability to consistently lift 50 pounds
Must be able to stand for long periods of time
Must be able to bend, stoop, squat, reach and grasp
Ability to perform basic mathematics
Ability to work a flexible schedule including nights, weekends and holidays
Ability to participate in paid training that may require overnight travel
Depending on work location, ability to obtain USPS Mail Handling Certification
Ability to obtain airport security clearance
Ability to communicate in English
High school diploma or equivalent
Minimum age of 18
Must be authorized to work in the U.S
Preferred
A minimum of 1 year of customer service or community service experience
Benefits
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
Company
Horizon Air
Horizon Air is an american airline.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown1986-11-20Acquired
Leadership Team
Carlos Zendejas
Senior Vice President of Operations
Recent News
Company data provided by crunchbase