Fit4Less Canada · 1 week ago
Fit4Less Host - Ottawa River Road
Ontario, CA
Part-time
Onsite
Entry Level
1+ years expFit4Less Canada is seeking a Host to provide friendly customer and membership services while maintaining cleanliness standards in the club. The role involves ensuring safety through cleanliness, assisting members with memberships, and promoting services to enhance the customer experience.
Health Wellness & Fitness
Responsibilities
Cleans and tidies to the cleanliness standards and expectations as outlined in cleaning and inspection guidelines
Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor
Contributes to the everybody cleans mindset
Completes and reads daily, weekly and monthly cleanliness tasks, communications and training to achieve standard expectations
Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals and resolutions
Welcomes everybody warmly in the club with hi, bye and thank you
Helps and educates members and guests with memberships, amenities, automation and processes
Promotes black card amenities and memberships
Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and required expectations
Completes tasks and responsibilities by the set timelines
Completes and reads daily, weekly and monthly tasks, communications and training to standard expectations
Informs and works with the manager for progress relating to customer service and escalation support
Addresses, informs and reports incidents of concern using the standard process expectations
Sells and suggests memberships and provides assistance for membership management to support Fit4Less purpose
Assists and provides appropriate access to and within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership
Qualification
Required
High School diploma, or working toward completion
1 year teamwork and/or volunteer experience
Verbal communication skills
Written communication skills
WHMIS
First Aid, CPR-A & AED Certification
Puts a lot of effort into their activities
Remains calm under pressure and can handle stress
Is dedicated to meeting the expectations and requirements of both internal and external customers
Values time and uses their time effectively and efficiently
Benefits
Opportunities for advancement
Free Fitness membership
Fun and energetic atmosphere to come to every day!
Company
Fit4Less Canada
Fit4Less has everything you need and nothing you don’t! We’re all about providing affordable fitness to the millions of people living in Canada without sacrificing quality of service.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase