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Aston Carter · 2 hours ago

Accounts Receivable Collections Specialist

St Louis, MO

Contract

Onsite

Mid Level

$24/hr - $26/hr

3+ years exp

Aston Carter provides world-class corporate talent solutions and is seeking a dedicated B2B Collections Specialist to manage collections across all divisions. The role focuses on outbound B2B contact to reduce past-due balances and enhance cash flow.

ConsultingHuman ResourcesInformation Technology

Growth Opportunities

Responsibilities

Monitor and collect accounts receivable via phone and email, ensuring documentation and follow-up on promises-to-pay

Research and address customer account issues related to pricing, delivery, purchase orders, receiving, and tax, escalating when necessary

Identify slow-paying accounts and recommend candidates for collection action, prioritizing by risk and aging

Prepare and send monthly customer statements and receipts, ensuring accuracy and completeness

Process customer credit applications and maintain accurate accounts receivable records

Qualification

B2B CollectionsAccounts ReceivableOracle ERPAttention to DetailInterpersonal SkillsProblem-Solving

Required

Proficiency in collections, accounts receivable, accounting, and reconciliation

Expertise in outbound call and email sequences tailored to aging buckets such as 30/60/90+ days, with immediate documentation and scheduled follow-ups

Ability to distinguish between pricing disputes, purchase order issues, and delivery discrepancies, and escalate with supporting evidence

Prioritization of highest-balance, oldest receivables, and customers with repeated broken promises

Ensures monthly statements and receipts are complete and accurate, reconciling unapplied cash and short-pays before sending

Experience in collecting complete credit applications, verifying trade references, and flagging risk indicators for review

3–5 years of B2B accounts receivable and collections experience

Strong phone and email etiquette with a confident, empathetic, and firm approach

High attention to detail, especially in statement preparation and receipt handling

Strong interpersonal skills and professionalism

Ability to work in a paper-heavy environment during system transitions

Comfortable with ambiguity and adept at problem-solving

Sense of urgency and adaptability

High School Diploma (minimum)