PT Customer Service Representative jobs in United States
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National Fitness Partners ยท 2 hours ago

PT Customer Service Representative

National Fitness Partners is the largest Planet Fitness franchise, transforming lives through affordable fitness. They are seeking a part-time Customer Service Representative to provide exceptional service to members and guests, ensuring a welcoming and supportive environment.

FitnessNutritionTraining

Responsibilities

Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience
Answer phones in a friendly manner using information script
Greet members, sign up and tour new members, and log amenities
Respond to member questions and concerns in a timely and professional manner
Process beverage or merchandise purchases through the point of sale system
Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
Provide a clean, sanitized and safe club environment
Must have weekend availability
Evening shift: Mon-thurs 2pm-10pm , Friday 1pm-9pm , Sat & Sun 11am-7pm
Morning Shift: Sat & Sunday 7am-3pm

Qualification

Customer servicePositive energyProblem solvingCommunication skillsTeamwork

Required

Must have weekend availability
Evening shift: Mon-thurs 2pm-10pm, Friday 1pm-9pm, Sat & Sun 11am-7pm
Morning Shift: Sat & Sunday 7am-3pm

Benefits

Growth Opportunities over 90% of our management team started as an entry level team member!
Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
Shift-differential pay for select shifts
PTO for all employees
Employee Assistance Program
Free employee Black Card Membership including one free Black Card Membership for a direct family member

Company

National Fitness Partners

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National Fitness Partners is a fitness club that offers gym access, cardio and strength training equipment, and fitness coaching.

Funding

Current Stage
Late Stage

Leadership Team

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Brad Wentzel
Chief Operating Officer
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Andrew Sholly, PHR, SHRM-CP
Chief People Officer
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Company data provided by crunchbase