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TPG Hotels and Resorts · 6 hours ago

Rest 1 Svr PM

Atlanta, GA 30354, USA

Full-time

Onsite

New Grad, Entry Level

TPG Hotels and Resorts is seeking a Restaurant Server for the Kimpton Overland Hotel Atlanta to provide an exceptional dining experience to guests. The Server will be responsible for taking orders, serving food and beverages, and ensuring a welcoming environment.

Hospitality

Responsibilities

Welcome guests upon arrival, escort them to their tables, and provide menus. Assist with seating arrangements and accommodate special requests or preferences

Listen attentively to guests' food and beverage orders, making note of any special instructions or dietary restrictions. Accurately input orders into the restaurant's ordering system

Serve food and drinks promptly and accurately to guests' tables. Ensure proper presentation and verify that orders match customers' requests

Possess a thorough understanding of the menu, including ingredients, preparation methods, and specials. Offer recommendations to guests based on their preferences and answer any questions they may have

Suggest appetizers, side dishes, desserts, and beverages to enhance the guest's dining experience and increase sales. Skillfully promote specials or featured items

Keep tables clean and properly set with utensils, glassware, and condiments. Clear empty dishes and reset tables efficiently for new guests

Engage with guests in a friendly and attentive manner. Address any concerns, provide solutions, and ensure guest satisfaction

Present bills to customers, handle payment transactions accurately, and process credit card transactions. Return change, receipts, or credit card slips promptly

Collaborate with kitchen staff, bussers, and other servers to ensure smooth coordination of orders and efficient service flow

Adhere to food safety and sanitation standards, maintaining cleanliness in the dining area, and following proper hygiene practices

Participate in and assist with special events, parties, and catering functions as required

Qualification

Alcohol awareness certificationHospitality industry practicesGuest serviceFood handling techniquesTeamwork

Required

High school education or related experience

Ability to understand and provide friendly guest service

Ability to understand and comply with proper ordering and food handling techniques and state and local serving guidelines

Process guest checks and collect payments in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures