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University of Iowa · 4 days ago

Admin Services Coordinator - ICTS - Implementation Science Center

Iowa City, IA

Full-time

Hybrid

New Grad, Entry Level

0+ years exp

The University of Iowa's Institute for Clinical and Translational Science (ICTS) is seeking an Administrative Services Coordinator to support the Implementation Science Center. The role involves providing administrative support, coordinating events, managing inquiries, and assisting in strategic planning efforts.

Higher Education

No H1B

Responsibilities

Serve as the first point of contact for the ISC including reviewing, resolving, and responding to requests for information, data, services, and complaints

Respond to and triage phone calls, emails, and other sources of inquiries for the ISC

Assist ISC in disseminating information about guest speakers, workshops, lecture series, education and funding opportunities, and any other mass email for staff, faculty and students

Serve as the first point of contact for the ISC including reviewing, resolving and responding to requests for information, data, services and complaints. Apply independent judgement with respect to communications and confidentiality

Assist with planning, developing, coordinating and implementing projects, programs and/or activities for the ISC

Plan and coordinate ISC events such as workshops and conferences and provide on-sight direction and support. Collect and maintain information and documentation related to events (i.e. attendees, CME credits)

Coordinate ISC travel arrangements and ensure appropriate use of funds per policy or protocol. This includes registering for conferences, making hotel and flight reservations, collecting receipts and initiating travel expense vouchers into workflow

Assist in monitoring monthly expenditures and make appropriate purchases/reconciliations including investigating and resolving discrepancies in a timely manner. Research, review, and initiate purchase of equipment and/or supplies for the ISC as directed

Assist in the development and implementation of the ISC strategic plan (short and long term) in collaboration with ISC leadership. Work with designated leaders to help ensure progress and directions. Oversee rollout/distribution and communication efforts

Qualification

Customer serviceEvent planningMicrosoft OfficeAdministrative experienceUniversity policies knowledgeClinical research familiarityCommunication skillsOrganizational skillsInterpersonal skills

Required

A Bachelor's degree or an equivalent combination of education and experience is required

Minimum of 6 months of related administrative experience in an office setting

Demonstrated experience providing excellent customer service and public contact skills

Proficient in the ability to use Microsoft Office software applications (e.g., calendaring, word processing, e-mail, database, presentation software and spreadsheets)

Excellent written, verbal and interpersonal communication skills

Demonstrated experience in the ability to plan, organize and execute events

Preferred

2-3 years of related administrative experience

Basic knowledge of University policies, procedures, and regulations

Working experience with University electronic processing systems

Familiarity of the clinical research process

Benefits

Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans

Company

University of Iowa

Glassdoor4.2

On our beautiful campus spanning the Iowa River, our faculty and staff enjoy access to an array of cultural, educational, and recreational activities.

Founded in 1921

Iowa City, Iowa, USA

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